Service Managers

2 weeks ago

Wellington, Wellington, New Zealand New Zealand Government Full time
Service Managers
2 roles - one based at our Porirua Service Centre and the other based at our Wellington Service Centre in Adelaide Road

  • Do you enjoy making a lasting contribution to our community?
  • Pivotal leadership role in a fast paced environment, help grow our people
  • 2 roles one based at our Porirua Service Centre and the other at our Adelaide Road Service Centre


Kōtahi anō te kaupapa, ko te oranga o te iwi - There is only one purpose to our work: the wellness and wellbeing of people.

A key focus of our Hōkai Rangi Strategy is the humanising and healing of those we work alongside.

Ara Poutama Aotearoa leaders focus on building and nuturing relationships with the community and its people, while supporting and upskilling the teams within their site to do the same.

As someone who actively role models Ara Poutama Aotearoa values and aligns with our Hōkai Rangi strategy, you will be ready to step up and demonstrate visible leadership joining our whānau in Porirua and Adelaide Road

Ngā kawenga | About the role

The Service Manager role offers you the opportunity to showcase your ability to achieve outcomes through others, to live the values of Ara Poutama Aotearoa, to prove your capability as a true leader and to show determination to strive for high performance in line with our organisational strategies.

In other words, be a driver of success for Hōkai Rangi, which has a foundation of success of a values-led organisation.

With rehabilitation of people we work alongisde being our main focus, a "One Team" approach is paramount to ensure those people in the management of Ara Poutama Aotearoa remain at the centre of our efforts and victims at the centre of our concern.

By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

He kōrero mōu | About you
We are looking for an inspirational leader, the kind of individual who leads and people naturally want to follow.

You will need to:

  • Be a strong and visible leader who engages and motivates staff
  • Lead a team through operational pressures and demands, while keeping their wellness at the forefront of your decision making
  • Foster best practice in community probation management
  • Be able to colead with respect and support of eachother
  • Be able to identify and manage risk to the community
  • Have strong relationship management skills
  • Sound analytical and problemsolving skills
  • Experience in the Corrections environment or other organisations that service the Criminal Justice System would be an advantage but is not a requisite


This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their whanāu and their communities.

The starting salary for this role is $97,808.


Please specify in your cover letter which Service Centre you would prefer to be based at - Porirua or Adelaide Road, Wellington.

Ko wai mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.


To apply, please submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience.

Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.

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