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Field Engineer

2 months ago

Mount Eden, New Zealand Otis Full time

Date Posted:

Country:
New Zealand

Location:

LOC8006:
Suite 2.2, 72 Dominion Road Mount Eden Auckland 1024 New Zealand

Come and join OTIS today and be part of the Forbes 2023 World's Best Employers. At Otis, it's our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

About you

We are looking for a Field Engineer to provide New Equipment and Modernization operations support for Auckland, New Zealand.

This role will be based in Auckland and report to the Project Manager.


As a Field Engineer, your key responsibilities are- Ensuring that the quality of installation and performance of all new installations conforms to contract specifications and OTIS standards and continues to develop service handover procedure.- Analyze and improve the defects liability call rate, and provide guidance and training for the problematic areas.- Assist Sales with complex ordering for New Equipment/Modernization/Full replacement projects and responsible for the timely completion of surveys (Liaise with Field Mechanic to complete surveys).- Forecasts Adjuster manpower and keeps management informed.

Assists with the selection of suitable Trainee Adjusters and facilitates their training.

Receives, checks, and maintains Adjuster test records.- Assists and ensures that the training in procedures and techniques necessary to adjust all new lines of equipment is carried out for Adjusters and other field employees.- Directs and carries out field engineering assignments, providing hands-on, on-site project support to assist the operational team in satisfying project commitments.- Responsible for complying with company Environmental Health and Safety policies and procedures, including reporting any conditions which may impact the environment or any employee.


What you will need to be successful- Recognized qualifications as an Adjuster with min 10+ years' experience across all Lift products or in a similar role.- Holds a Supervisory certificate such as Front-Line Leadership, which is preferred.- Has an Electrical License and appropriate Trade Certificates.- Valid driver's license and able to work remotely and travel when needed. Strong verbal and communication skills.- Have exceptional time management skills and possess strong organization abilities.- Excellent attention to details and is results driven.


What we offer- Be part of the Forbes 2022 World's Best Employers- A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme- A culture which encourages innovative ideas and appreciates our talent is the key to our success.

Do you know someone at OTIS?

If Yes, let's get them to submit your interest as a Referral to this position. Tell them about this role

Our commitment to Diversity & Inclusion

We "lift" our people to their highest potential

Our international presence allows us to cultivate a strong community that is diverse in both culture and thought.

We are committed to creating an inclusive culture that encourages and celebrates the diversity required to innovate, connect and thrive in a taller, faster, smarter world.

We are proud of our long commitment to diversity, equality and inclusion.

We strive to be a best-in-class employer for people of broad perspectives and experiences, cultures, genders, sexual orientation, races and generations.

We want to build a workforce that mirrors the diversity of our customers and the communities where we live and work.

And, a place where every voice feels safe, welcomed and heard.

We have workplace policies, practices and learning to help you thrive and grow in your career.

This includes paid tertiary education and training, flexible working (role dependent) and to help working parents manage their caring responsibilities, we offer paid maternity leave.


  • If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
  • Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
  • You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving, highperformance company.
  • When you join Otis, you become part of an innovat

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