Operations Specialist

2 weeks ago

Christchurch, Canterbury, New Zealand Marsh Full time

Operations Specialist

What can you expect?


In this role, you will provide support to Client Facing Brokers in all aspects of administration and technical support through the accurate, efficient, and timely production of policies and related documentation.

This role will demonstrate technical proficiency, responsible for completing a defined set of processes and tasks within the end-to-end insurance broking lifecycle, ensuring that processes and tasks assigned to them are completed seamlessly and in line with agreed standards of time to complete, accuracy and productivity.


What is in it for you?

  • Leading training and development program
  • Professional environment where your career path really matters and is supported in our global organisation
  • Great team environment with energetic and supportive colleagues
  • Genuine work life balance

We will count on you to:

  • Responsible for the servicing of our NZ local businesses ensuring growth targets and service standards are met.
  • Providing assistance in all aspects of client service to key internal stakeholders
  • Delivering accurate, efficient, and timely Administration & Technical support such as insurance placement documentation, invoicing, updating computer records and premium funding documentation
  • Developing effective working relationships with our internal broker network
  • Gaining exposure to the wider insurance industry via liaising with Underwriters on behalf of the broker network.
  • Actively support and collaborate with colleagues at all levels to achieve the best outcomes for our clients and the Company.

What you need to have:

  • Clear and concise oral and written communication skills
  • Strong numerical skills
  • Excellent organisation skills able to prioritize work and meet deadlines
  • Excellent interpersonal skills able to work within a team
  • Comfortable and experience working with technology (solutions)
  • Proficient in Microsoft Office tools (or equivalent)
  • Outlook, Word, and Excel
  • Preferable with insurance knowledge

What makes you stand out:

  • University degree, diploma, or equivalent work experience desirable
  • Graduate or administrator with 12 years previous insurance or financial services experience preferred

About Marsh:

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

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