Customer Service Consultant

2 weeks ago


Christchurch, Canterbury, New Zealand The New Zealand Automobile Association Inc. Full time

Customer Service Consultant:

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Reference: 33539

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Posted on: 19 Feb 2024
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Closes on: 15 Mar :00

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Locations: Christchurch

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Job level: Experienced years)

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Work type: Part-time

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Additional info: Customer Service Consultant
  • Vehicle


Our goal in AA Motoring is that Members and customers will come to the AA as their first choice for all their vehicle service needs and advice.

We currently have a part time opportunity at our Testing Station in Hornby.

What You'll Be Doing | Mō te Tūranga

  • Process all vehicle and driverrelated transactions within set requirements
  • Welcome all customers in the site, assess their needs and provide appropriate solutions
  • Maintain cooperative relationships with peers, team leaders and managers
  • Continually expand knowledge of the products, services and objectives by reading all relevant communication, product reviews, NZAA Publications and attending team meetings and training sessions

About You | Mōu

  • Good organisational skills
  • Great attention to detail
  • Intermediate computer knowledge and keyboard skills
  • Previous experience in customer service or sales environment

What We Offer | Ngā āhuatanga kei a mātou

  • Free AA Membership for you and your whānau
  • NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
  • A day off for your birthday
  • Discounted insurance*
    Working with the AA | Me mahi tahi tatou ki AA


For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.


From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure


Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day.

We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.


  • Conditions Apply

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