Senior Application Specialist

2 weeks ago

Auckland, Auckland, New Zealand Theta Full time

Other (Information & Communication Technology)

Full time

Hybrid working model, Medical Insurance, etc.

We are a highly regarded, New Zealand owned technology company. We offer a creative and stimulating work environment and we value and respect inclusivity and diversity.

Our Continuous Computing Practice provides specialist platform, infrastructure, network, cloud and software services to our customers. Our Support team play an important, and highly valued role in our success by providing exceptional IT Support services to Theta's customers and staff alike.

We are now seeking an Application Specialist to provide Level 3 support to external and internal customers, work with our Application Support team to provide an excellent customer experience and to provide technical guidance to team members. You will also provide application and systems support across a range of platforms and technologies and undertake project tasks and requests and conduct problem analysis and provide recommendations.

In this role, excellent customer service is a must You will also possess strong communication and interpersonal skills and have experience providing Level 3 Application support, dealing directly with customers, and working in a multi-vendor environment.

This role requires flexibility to be rostered on-call.

Key technical skills and experience including components of:

  • 6+ years supporting applications and enterprise customer environments
  • Experience with SQL Server, PostgreSQL, Oracle and other databases including the respective procedural languages (PGSQL or PL/SQL)
  • Experience with system integration, data analytics, web services
  • Cloud experience (AWS or Azure) desirable
  • A solid understanding of SDLC concepts and processes
  • Exposure to ITIL best practices

Nice to have

  • Exposure to IaC (Infrastructure as Code)
  • Data warehousing and ETL tools (SSIS, Azure Synapse Analytics, Snowflake)
  • Exposure to reporting tools such as Cognos or PowerBI
  • Experience with applications running on Unix/Linux.
  • Prior consulting experience.

Our success comes down to the talented people who work here. We are committed to staying at the leading edge of technology and draw on all our skills and experience to deliver excellence for our customers

We have over 25 years of experience as a New Zealand-owned technology consultancy. We take pride in our multicultural and diverse team of 300+ skilled professionals. Our offices are in Auckland, Tauranga, Wellington, and Christchurch.

Working with clients in both the public and private sectors, we strive to deliver innovative solutions and enable smarter outcomes. Our company attracts some of the brightest minds in the industry, as we foster a culture of excellence and continuous learning.

Our values are:

  • Our people are our greatest asset.
  • We conduct business ethically.
  • Invention, imagination and creativity are the foundation for growth.
  • We work with positive energy, enjoyment, humour and work/life balance.
  • Excellence is our passion and we deliver what we promise – or more
  • We strive to take a pragmatic approach to all of our activities
  • We value and appreciate our natural environment and seek to play our part to maintain it

Benefits of working at Theta | Ngā hua ka puta i te mahi ki Theta

Theta offers a family friendly work environment with flexible work hours where practical; especially relevant for caregivers. We embrace gender equality and are committed to providing a supportive, diverse and inclusive work environment.

Theta is committed to giving back to the community and are avid supporters of Cure Kids. We compete in various adventure races and do many other things to raise money for Cure Kids. And we make time for the fun things in life

We currently provide the following benefits to ensure your professional development and personal wellbeing:

  • Professional growth and learning opportunities
  • A competitive salary (commensurate with experience)
  • Hybrid working model (3 days in the office, 2 days from home)
  • Fully subsidised medical insurance for employees
  • Heavily discounted medical insurance for immediate family of employees
  • Enhanced parental leave payment – salary top-ups plus return-to-work incentive
  • Internal Referral Incentive
  • Staff Assistance Programme
  • Sick leave from your first day on board
  • Remote working options where practical and mutually agreed
  • Daily fresh fruit basket, coffee machine, wide selection of teas and biscuits in all of our offices.

Please note: To be considered for this role, applicants must currently reside in NZ and hold NZ Residency, Permanent Residency or NZ Citizenship

Ready to take your career to the next level? We would love to hear from you

Your application will include the following questions:

Please advise whether you have NZ Residency or NZ Permanent Residency or NZ Citizenship? If none of these, please describe what visa you do have that entitles you work in NZ.

Are you currently residing in NZ?

How many years PL/SQL or PGSQL experience you have had?

What Cloud technologies have you worked with?What type of work did you do with this cloud technology?

Have you worked in a large application environment and if so, what does large mean for you?

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