Counter Sales/Warehouse – North Shore
2 weeks ago
Retail Assistants (Retail & Consumer Products)
A fantastic opportunity has arisen for a Counter Sales/Warehouse person to join our team in North Shore. Reporting to the Branch Manager, your role is crucial as the initial contact for many of our customers over the phone and in person, combining responsibilities for both Counter Sales and Warehouse duties to ensure our customers get the right product and experience an exceptional level of service every time they deal with Ideal.
Although some experience in customer service or warehousing is an advantage, more than anything – we are looking for someone with the right attitude. You'll be willing to get stuck in with all aspects of counter sales and warehousing in our branch. We work together as a team and in doing so, we chip in wherever possible just to get the job done.
Key to your success in this role are your excellent verbal and written communication, your ability to work well under pressure, physical fitness, natural attention to detail and experience in working with numerical data. A clean restricted or full driver's licence is also required to support your application. If you thrive in a busy environment whilst maintaining strong customer service, are able to adapt to varying situations, bring a level of maturity, and work well in a team as well as independently – we would love to hear from you.
With lots of variety in this role, some key responsibilities include:
- Serving customers and generating sales (via counter, phone, email)
- Sorting customer pricing and account queries, returns and credits
- Organising transfers of incoming goods and distribution of products
- Assisting with and maintaining the stock in the showroom and on shelves
- Invoicing accurately and on-time. Follow up on any purchase orders
- Receiving, unpacking, inspecting incoming goods and updating system
- Contributing and supporting the stock-take process
- Helping with the delivery of goods (where necessary) to customers/site
- Ensuring Health & Safety protocols are adhered to at all times.
The hours of work for this role are Monday to Friday, 7.30am – 5.00pm and rostered Saturdays, from 8.00am – 11.00am.
A career with Ideal Electrical provides a wide range of career opportunities for anyone displaying a great attitude and work ethic, including ongoing professional development with a mix of online and on-the-job learning.
What we can offer
When you join our team we offer birthday leave, annual flu vaccinations, and after 3 months service, the opportunity to access holiday homes at affordable rates and subsidised healthcare. As the world embraces solar solutions, prioritizes sustainability, and moves into electric-based transport options, it's an exciting time to join the Team at Ideal
In our North Shore branch, we make a point of getting to know our customers extremely well so that we can best accommodate their needs. If you like the prospect of building strong relationships with our team and our customers and are ready to build your career, then don't delay – come and join us at Richmond
About Ideal Electrical Suppliers
For over 85 years the team at Ideal Electrical Suppliers have provided outstanding customer service and solutions to professionals in the electrical wholesaling industry. Our extensive nationwide network from Whangarei to Invercargill services the electrical supply needs of the residential, commercial, and industrial sectors, providing technologically advanced products in lighting, data and solar.
While we are part of the Rexel Group – a world leader in the distribution of electrical and data supplies – a sense of community is important to all of us, which is why in 2019 we established the Ideal Foundation. The foundation has two key aims – to work with disadvantaged and vulnerable groups within New Zealand, and to protect the natural environment.
Please note – applicants MUST HAVE citizenship,
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Do you have customer service experience?
Do you have a current New Zealand driver's licence?
What is the maximum weight that you are comfortable and able to lift?
How many years' experience do you have as a Counter Sales Role?
What's your expected annual base salary?
How much notice are you required to give your current employer?
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