Euc Specialist

4 weeks ago

Wellington, Wellington, New Zealand BMP Technologies Full time
Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met

  • Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune
  • Active Directory skills and experience
  • Performing Server health checks and group policy administration
  • Azure Active directory administration in cloud
  • Incidents, service requests and change management using BMC Remedy force tool
  • Knowledge on ITSM Platform
  • Timely and professional follow up on all calls, Quick identification, and control of high priority issues
  • Troubleshooting MS Office 2016 and Office 365 issues
  • O365 Mailbox, distribution list and shared mailbox creations
  • Troubleshooting outlook issue
  • Managing hardware and software CMDB
  • Coordinating with vendors to troubleshoot issues
  • Providing on call and onsite support
  • Troubleshooting Network, VPN and Switches related issues
  • Manage user accounts, assembling desks for new users and depart users. Performing desk moves as per requirement
  • Providing support to VIP users
  • Experience in diagnosing and supporting AV systems like Polycom
  • Excellent troubleshooting, multitasking, problem solving and time management skills
  • Experience on Toshiba, Dell, Microsoft Surface, Lenovo, HP and MAC laptops
  • Reimaging the laptops
  • Working on Windows 10, 8 and 7 machines and troubleshooting the issues
  • Microsoft System Center 2016 Virtual Machine Manager support and administration
  • Providing support for OneDrive, SharePoint, Microsoft Teams
  • Provide Tier 1 and Tier 2 support to customers. Develop, maintain, and manage relationships with customers
  • Strong Windows Server / Active Directory skills and experience (Win 2012 GPO, DNS, DHCP)
  • Providing remote support through Phone and other tools like (RDP, Team Viewer and Skype for Business)
  • Troubleshooting Network issues (LAN, Wi-Fi issues)
  • Monitoring security patch updates
  • Good Handson knowledge on Compliance and security pertaining to patching windows

Job Types:
Full-time, Fixed term contract

Contract length: 12 months

Salary:
From $80,000.00 per year

Schedule:

  • 8 hour shift
  • Monday to Friday

  • Euc Specialist

    4 weeks ago

    Wellington, Wellington, New Zealand Carecone Full time

    Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune Active Directory skills and experience Performing Server health checks and group policy administration Azure Active directory administration in cloud...

  • Euc Engineer

    4 weeks ago

    Wellington City, New Zealand CareCone Australia Full time

    **Position**:EUC Specialist **Location**:Wellington, NZ **Mode of Hiring**:Fixed Term Contract (FTC) - Supporting clients with IT issues in a timely and professional manner. Ensuring SLAs and customer service standards are met - Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune - Active Directory skills and experience -...

  • Euc Specialist

    4 weeks ago

    Wellington City, New Zealand Carecone Full time

    Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met - Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune - Active Directory skills and experience - Performing Server health checks and group policy administration - Azure Active directory administration...

  • Euc Specialist

    4 weeks ago

    Wellington City, New Zealand BMP Technologies Full time

    Supporting clients with I.T issues in a timely and professional manner. Ensuring SLAs and customer service standard are met - Managing IOS and Android devices like mobile phones and IPADS through Microsoft Intune - Active Directory skills and experience - Performing Server health checks and group policy administration - Azure Active directory administration...