Automotive Assessor

2 weeks ago


Manukau, Auckland, New Zealand Automotive Employment NZ Ltd Full time

Job reference

  • Off tools role using your automotive repair experience
  • Award winning national company with future career progression
- $85,000 salary, with company vehicle, fuel, and training provided

Access 31 years of our client relationships and connections and find your next job. New Zealand's leaders in motor industry recruitment since 1991.

About the company

The company has been around for over 25 years, driven with professionalism and representation in every main centre of the country.


They focus on mechanical breakdown, credit contract indemnity, and motor vehicle insurances through a national network of vehicle dealerships/authorised dealers.

What makes them stand out above the rest is their company culture and values. They value their staff, rewarding them their worth and providing them with the support they deserve to succeed

The role

The position will be based in West Auckland providing an excellent opportunity for an applicant with a repair automotive background to secure an off tools role while still making use of their technical knowledge.


Duties will include:

  • Assessing damaged vehicles
  • Carrying out quotations / estimating
  • Liaising with companies and building relationships within the industry
  • Administering claims and underwriting strategies for Mechanical Breakdown Insurance policies
  • Ensuring the effective and efficient handling of all claims to achieve loss ratio targets as per company budgets
  • Ensure all claims processes are documented
  • Extensive communication with customers, staff, and service providers
  • Provide expert advice to external and internal customers
  • Ensuring effective measures such as parts procurement, authorised repairers, and agreed labour rates are adhered to
  • Ongoing improvements to process effectiveness and efficiency
  • Post repair inspections and handling queries

The skills we seek
The successful applicant will have the following skills, experience, and qualities:

  • Must be trade qualified in or hold a qualification equivalent to a Level 4
    National Certificate in Motor Industry (panel beating) certificate
  • Panel beaters who have already moved into an offtool's role are preferred but panel beaters looking for their first off the tools role will also be considered
  • A balance of technical knowledge, customer liaison skills, and administrative ability are required within this role
  • A team player who can work independently when required
  • Solid computer literacy
  • Attention to detail and solid organisational skills are also critical to this role
  • Training in claims and underwriting procedures as well as internal computer systems will be provided to the successful applicant

In return

  • Remuneration will consist of an $85k salary, a company vehicle, and fuel
  • Future career scope and the opportunity to work for an awardwinning, national company
  • This is a 100% off the tool's role but you will still use your extensive automotive technical knowledge daily
  • You will be part of a dynamic, progressive team and earn an attractive salary
  • This is an excellent opportunity to take the next step in your career

How to apply
For more information contact the team at Automotive Employment NZ Ltd for a confidential discussion.

Phone during NZ business hours:
Freephone from landline and mobile. The international landline is

Automotive Employment (NZ) Limited and Property Employment (NZ) Ltd are wholly owned subsidiaries of JOBCORP (NZ) Ltd. Our company has business interests in recruitment, the provision of immigration advice, and the provision of employment relations advice.

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