Qsr Assistant Restaurant Manager

2 weeks ago


Hamilton, Waikato, New Zealand Hospoworld Resourcing Full time

The Assistant Restaurant Manager will be responsible for assisting the Restaurant Manager with the overall management of the restaurant, including staff training and development, food quality, customer service, and financial performance.


Responsibilities:

  • Assist the Restaurant Manager in overseeing all restaurant operations, ensuring customer satisfaction, and maintaining a high standard of food quality
  • Manage and train staff, ensuring they are fully equipped with the skills and knowledge necessary to provide exceptional customer service
  • Monitor and manage food and labour costs to ensure profitability while maintaining quality standards
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment
  • Provide support to the Restaurant Manager in inventory management, ordering, and stock control
  • Handle customer complaints and feedback, ensuring they are resolved to the customer's satisfaction
  • Collaborate with the marketing team to implement promotions and marketing initiatives to increase sales and drive revenue

Requirements:

  • Previous experience in a similar role in the food service industry
  • Strong leadership skills and the ability to effectively manage a team
  • Excellent communication and interpersonal skills
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously
  • Flexibility to work evenings, weekends, and public holidays
  • Understanding of health and safety regulations and compliance
  • Experience in inventory management, ordering, and stock control


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