Mail & Customer Service Officer

2 weeks ago


Christchurch, Canterbury, New Zealand NZ Post Full time
Looking to make some extra money?

  • Central Timaru Location
  • Part time Saturday


The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer need and continually improving service delivery alongside achieving better outcomes for our staff.

Based at the NZ Post Retail store, Strathalan Street, we are looking for a part time Mail and Customer Service Officer to deliver an exceptional level of customer service as you deal with inquiries, requests or complaints from customers at our front Counters and Box Lobby's.

You'll also carry out administrative support work to support these key areas. Its a busy and varied role that will see you developing your problem-solving skills.

The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.

What can we offer you?

  • Learning and development opportunities to help support your career development
  • A value's driven organisation that supports and values its employees
  • A safe and secure work environment
  • A stable, profitable and government owned agency who isn't going anywhere

What we need from you:

  • Be available to work Saturday 5.30am midday, but if you are flexible to cover other shifts, that would be great
  • Problem solving skills someone who can think on the fly and find the best outcomes
  • Administration and data entry skills

We can offer you:

Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

  • Access to discounted health insurance plans for you and your family
  • Opportunity to join Marram for special rates on fantastic holiday home accommodation around New Zealand
  • Reduced banking service fees, rates and packages through our partners
  • An Employee Assistance programme to support you when you need it
  • Staff discounts in conjunction with our business partners
  • Opportunities to advance a career within NZ Post
NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you

  • Stronger together
  • Deliver the best.

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