Programme Facilitator

2 weeks ago

Auckland, Auckland, New Zealand New Zealand Government Full time
"Ehara taku toa I te toa takitahi engari he toa takitini" - Māori proverb (my strength is not the strength of my own, but the strength of many)

We're in the business of facilitating positive change, if that sounds like something you are interested in, please read on.

Mō te tūnga | About the role

Our Programme Facilitators work with the people in our care within our Prisons and out in the community to support them to understand and address the causes of their offending and assist them to create crime-free futures.

They do this through delivering a range of clinically designed therapeutic programmes, either individually or with a co-facilitator.

We appreciate the different skill set within our team who come from different backgrounds, cultures, education and experience - they all share the ability to motivate and work alongside others to support them to make positive changes in their lives.

Mōu | About you
Programme Facilitators come from various backgrounds including teaching, social work and counselling.

We're looking for people who can actively listen and understand the people in our care and are keen to help them gain insight into their harmful behaviours.

To undertake this role you will need to be comfortable walking alongside people on their journey while consistently reflecting on your own practice.

Life experience is important to us, along with an alignment to our values you will also be able to demonstrate the following:

  • Excellent communication skills with a natural ability to engage and build relationships
  • Cultural understanding including working under a tikanga Maori framework
  • Resilience and flexibility no two days will be the same
  • Selfinsight, Wellbeing with a focus on a strong work/life balance
  • Understanding of deescalation and conflict resolution


To support you in the role, it would be helpful though NOT essential for you to have an understanding of individual and group behaviour, and/or relevant tertiary education in psychology, social work, counselling or other relevant tertiary qualification along with demonstrated experience within this or a similar related area.

Ngā pūkenga me ngā wheako | Skills and experience
So, what does a good Programme Facilitator look like? These are some of the qualities that will make you stand out:

  • An effective listener and communicator with the ability to build strong positive relationships with participants and other stakeholders
  • Ideally have experience in delivering and facilitating therapeutic interventions, either individual or, ideally, group therapy (not essential)
  • Comfortable having your practice reviewed and receptive to receiving regular constructive feedback with the confidence/maturity to grow and develop from this
  • Report writing experience


We are looking to fill full-time permanent positions; these roles will be based within the Auckland Waitemata district but will also require at times that you work at Auckland Prison based in Albany.

Mō mātou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whānau, and that of the communities we serve across the motu.

To apply, please submit a tailored CV and a cover letter (PDF) describing your motivation for joining the department highlighting relevant skills and experience.

Alignment to our kaupapa is critical to our success - we ask that you provide examples which reflect and demonstrate our organisation values.

Applications close Sunday 4th July 2023 and interviews are expected to held on Tuesday 11th of July 2023.
The start date in the role will be August 21st 2023 and the initial 3-month training schedule will include travel to our National Training Centre based in Wellington

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