Customer Service and Retail Assistant

2 weeks ago


Christchurch, Canterbury, New Zealand Te Runanga Group Full time
Permanent / Full Time_

  • Hours 6:30pm until 2:30am this may vary depending on the season_
  • Lake Takapō/ Mackenzie District_
  • Are you passionate about delivering 'out of this world' customer service?
  • Keen for a new challenge where you can make your mark on a world class tourism development?
  • Looking for an opportunity to work for Ngāi Tahu Tourism, one of the largest tourism operators in Aotearoa?


We're on the hunt for a Customer Service & Retail Sales Assistant/ Kaiāwhina Kiritaki me te Hokohoko - a helpful, friendly person who doesn't mind pitching in to get the job done.

If you're looking for a varied role that will involve working across customer service, with some retail, then this could be the opportunity you've been waiting for


Our world-class Astronomy Centre on Takapō lakefront brings to life the science of stars and Tātai aroraki (Māori astronomy) through an immersive and engaging international experience.

This experience is a world-first and compliments the range of outdoor experiences that we currently offer to our domestic and international visitors to the region.


Our purpose is to make the connection - with our customers, through our people, to our place and to Ngāi Tahu.

We take great pride in warmly welcoming manuhiri to our experiences. Manaakitanga (hospitality) is one of the core values that drives the way we do business. As hosts, we care for our manuhiri and our team as our own whānau.

A little bit about you

We're after someone who:

  • Dazzle our manuhiri from around the globe
  • Can blow us away with their previous customer service experience
  • Works well in a team
  • Is eager to learn and correctly pronounce reo Māori names and terms
  • Stays cool under pressure
  • Can multitask
  • Can work nighttime shifts on weekdays, weekends and public holidays
Anything could happen in a day - and we need someone who isn't afraid of a long and varied to-do list

Want to find out a little bit more about us?

Interested in joining us?

The successful applicant will have an affinity for the needs and aspirations of our ultimate stakeholders, Ngāi Tahu whānui.

Alongside this, they will have an understanding of, or an eagerness to learn and engage with our Ngāi Tahu values.


Dark Sky Project is a fun, unique and safe place to work and we'd like to keep it that way.

Before starting with us, you'll go through a range of checks, including drug and alcohol testing.

Health and safety is super important and this is part of how we keep you, our team and our customers safe.

Keen?

Eligibility to work in New Zealand?

  • To be legally entitled to work in New Zealand, you should be a New Zealand or Australian citizen/ permanent resident or hold a valid work visa and are physically present in New Zealand. Please check the New Zealand Immigration website for the most up to date information._
Job Details

  • Reference #
Business areas
Dark Sky Project- Posted on
Friday 20 Jan 2023- Closes on

20 Feb :00- Expertise

Hospitality & Tourism- Work type(s)
Full-time, Permanent
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