Assistant Front Office Manager

2 weeks ago


Wellington, Wellington, New Zealand Millennium Hotels and Resorts Full time
Wellington City, New Zealand

Reference:

Millennium, Copthorne and Kingsgate Hotels is one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We pride ourselves on offering an outstanding service experience at each of our 18 hotels for business and leisure guests alike.

Copthorne Hotel Oriental Bay is looking for an
Assistant
Front Office Manager to help lead an enthusiastic and diligent team of professionals. This position requires someone with drive to develop the Front Office Team. You will work closely with the Hotel Manager and Reservations. This is a
full time role.

Key Benefits:

  • Career development and nationally accredited training opportunities
  • Discounted hotel rates both nationwide and internationally
  • Meals on duty
  • Free parking on duty
  • Complimentary accommodation (temporary) if relocating from outside of Wellington
  • 1 night free stay with dinner and breakfast after 3 months of service


This is a key role assisting the Front Office manager to ensure the smooth and efficient day to day operations of the Front Desk, assisting guests with enquiries, reservations, housekeeping requests and ensuring our high customer service standards are maintained.


You pride yourself on your ability to communicate at all levels and maintain your cool head whilst solving problems under pressure.

You are looking for a role where guest comfort and safety is paramount and you are respected for your high standards.

Availability for weekend, evening and overnight shifts is required.


You have at least 2 years of hotel front office experience, ideally in 4+ star environments and previous management/supervisory experience will be an advantage.

You will need your LCQ and First Aid Certificates or be able to get them. Previous experience with Opera is preferable.

We're looking forward to getting NZ's best hospitality employees back to work.

We will look after you with regular shifts, a friendly team and the prestige of being part of one of NZ's leading hotel brands.


If this opportunity fits your experience and you want to join our friendly team, submit your CV and cover letter via the 'submit now' button.

Applications Close: 30 Apr 2023

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