Advisor I

2 weeks ago


Christchurch, Canterbury, New Zealand IAG New Zealand Full time

READY FOR ANYTHING
At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equality, and collaboration.

We call it the IAG way, and it means we all share a 'ready for anything' mindset that sets the tone for positive actions and positive outcomes.

We put heart into everything we do which guides us to create amazing things for our customers, our people, and our communities.


As the largest general insurance group in Australia and New Zealand, we own some of the region's most trusted brands, including AMI, State, NZI, Lantern, Swann, and NAC.

We are ready for anything.

The Role


As an Advisor 1 in the NZI Support team, you are responsible for providing quality processing and accounting for all policy administration activities for broker business.

This is an excellent introduction to insurance and will lay the foundations of a career.

Key Responsibilities:

  • Processing and reconciling inwards and outwards payments in accordance with operating procedures
  • Credit control management and debt recovery of outstanding premiums
  • Provide excellent customer service for assigned portfolios via telephone
  • Maintain work processing time frames and quality levels
  • Compile and issue all associated documentation for customer service standards

Skills & Experience:

  • Experience and commitment to providing superior internal and external customer service
  • Proven ability to process high volumes of work and plan own workload effectively
  • Goal focussed and capable of achieving challenging objectives
  • High levels of attention to detail

Ideally have:

  • Experience in business processing / accounts reconciliation, particularly credit control within a corporate environment

Ready for anything? Let's talk.
Start your career journey with us

Applications close on Sunday 29th January 2023 at 11.59pm
IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance.

Employees also enjoy up to 50% insurance discounts, flexible work and leave options, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success

IAG Culture story

The IAG way

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