Senior Receptionist

2 weeks ago

Auckland, Auckland, New Zealand K3 Consulting Full time

Administrative Assistants (Administration & Office Support)

The best minds in Legal, Accounting and Human Resources.

From the types of people we hire, to the way we work, and the fact that we have three key business disciplines under one roof – we truly stand out from the crowd. Our teams are, of course, all masters of their respective disciplines, but what they can also offer is the ability to flex, adapt and think outside the norm.

Anyone can provide templated solutions, but we think extraordinary results can only happen when you can think creatively about a problem. And when you create a tight team of like-minded individuals as we have across Law, Accounting, and Human Resources, you get something very special.

About the role

K3 are looking for a highly skilled and experienced Senior Receptionist & Office Manager to join our award-winning firm in the Auckland CBD, as a fixed term employee to cover parental leave. The successful candidate will play a key role in providing senior administrative support, reception duties, and ensure the smooth and efficient running of the office. As the first point of contact for all current and potential clients, you will be responsible for delivering exceptional customer service and creating a positive first impression of the firm. This position will require you to successfully manage a wide range of administrative duties, whilst providing confidential and high-level administrative support to our senior leadership team. There is also further potential for you to support the business in additional ways as the opportunity arises, developing further skills along the way.

This position is a fixed-term, full-time role that requires presence at Reception 8.30am to 5.00pm daily. This role is to cover the parental leave of our current Receptionist & Office Manager, to begin at the beginning of September and remain for 12 months.

Key responsibilities will include:

  • Acting as the first point of contact for our business, responsible for creating a welcoming and professional impression for our guests, clients and visiting staff
  • Full control of our reception area and everything that entails (such as answering and directing all incoming phone calls, taking messages and forwarding to appropriate personnel, managing appointments, managing deliveries, etc)
  • Acting as a liaison between clients and legal personnel, providing updates on case progress and maintaining client confidentiality
  • Providing senior administrative support to legal personnel as needed, including managing calendars, drafting correspondence, and performing research and data analysis
  • Supporting general workflow to aid the operation of the business, events or offices
  • Assist the Marketing Manager with marketing and onboarding new clients

About you

With demonstrated administrative and client-facing experience in a corporate setting, you will be organised, well-presented and professional. Confident and engaging, you will have the ability to communicate at all levels of the business. Exceptional attention to detail will be a must, as well as strong planning and prioritising skills. You will need to have the flexibility and desire to take on miscellaneous tasks as they arise and act immediately where necessary. As this role is a sole-charge position, a strong level of comfort with the prospect of working independently will be critical, as well as the confidence to ask for support where necessary. Previous experience in a law firm or legal setting is strongly preferred.

Qualifications and Experience:

  • 2+ years of experience in a similar role
  • The ability to maintain strict confidentiality and handle sensitive information with discretion
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite and other common office software
  • High school diploma or equivalent required; additional relevant education or certification a plus
Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as an office manager?

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