Print Service Technician- Hamilton

2 weeks ago


Hamilton, Waikato, New Zealand FUJIFILM Full time
Provide exceptional service to our customers

  • Gain experience in busy corporate environments
  • Excellent staff benefits

About FUJIFILM Business Innovation
FUJIFILM Business Innovation is committed to offering innovation to businesses globally to help maximize their organizational strengths.

As a USD$9 billion enterprise with approximately 40,000 employees globally, our portfolio includes R&D, manufacturing, and sales of world-class multifunction printers, production printers, and IT solutions, as well as business process outsourcing services.


About the role


We are looking for exceptional Customer Service Engineer to join our team in Hamilton to provide a quality product and service to internal and external customers, with skills from fault finding to performing maintenance on the FUJIFILM Business Innovation range of printers and photocopiers.


Other duties include:

  • Installing, maintaining, and modifying FUJIFILM Business Innovation equipment and accessories for our clients
  • Responding to allocated calls and resolving customer queries promptly
  • Liaising with customers to ensure the service requirements have been met

Skills & experience
We are looking for someone who has exceptional mechanical aptitude and problem-solving skills.

Along with this, you will also have:

  • Current Electrical Practicing License (or ability to obtain one)
  • Experience in networking of printers and diagnosing print related problems
  • Excellent ability to work autonomously and prioritise workload
  • Outstanding communication and commitment to customer satisfaction

Benefits

  • Company Car provided with personal use allowance
  • Superannuation (Only 4% of companies in New Zealand offer Superannuation)
  • Southern Cross Health Insurance (fully funded)
  • Extra Birthday annual leave day provided
  • Variety every day travelling across our region visiting customers
  • Challenging faults to diagnose at times
**Please note that applicants with the right to work in New Zealand will only be considered for this position
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