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Retail Sales Manager/store Manager

3 months ago

Auckland, Auckland, New Zealand H & H Foods Limited Full time
As a Store Manager, you will be required to perform the following duties:

  • To set, implement and train team members to achieve excellence in standard operating procedures, and service standards whilst managing the payment systems, inventory management, stock control and ordering systems of the store as per the brand standards set by Dominos.2.
Responsible for recruitment, training and developing the team.
Also responsible for Human resource management including staff scheduling, disciplinary procedures, grievance handling and annual appraisal of key staff.3.
Managing all aspects of food hygiene, HACCP.

Ensuring all staff adhere to the requirements and standards laid down by Dominos and the local authorities for food handlers.4.

Store audit - Operations Evaluation Report (OER) Have full understanding of the OERs carried out by Dominos and are able to implement and maintain the high brand standards required.5.

Implement marketing strategy and activities as directed by the Area Manager.6.
Ensure the team is actively upselling to increase the average ticket which in turn increases sales and overall profits.7.

Forecast, review and motivate the team to meet weekly KPI targets relating to Sales, food cost, labour costs, average delivery time etc.8.

Regularly review Customer satisfaction platforms to identify any areas of improvement and run 'Superb Service' courses alongside the Operation Specialists to maintain a high level of customer focus within the team.9.

Make sure Compliance & Regulation Records Regulations, Health & Safety at Work Act 1974, Right to Work records, Fire & CCTV regulations are always available and up to date.10.

Review product mix to recommend menu items.11.

As Key holder & store in charge responsible for complete operations of the store, setting an example for your team by being a hands-on manager.


  • Support the entire team in operations during busy times whilst maintaining & promoting HTA (Heightened time Awareness) to ensure the store achieves service standards in line with the companies KPl's.
The applicant must be New Zealand Citizen/Resident and hold valid work rights.