Customer Service/dispatch Support Administrator

2 weeks ago


Christchurch, Canterbury, New Zealand StraitNZ Full time

Customer Service/Dispatch Support Administrator:

Published:10/01/2023

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Job Location: Christchurch / New Zealand-
Well established nationwide company
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Great work-life balance
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Competitive remuneration and extra staff incentives
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We will soon be moving to our new specially designed regional purpose built office and warehouse building
StraitNZ offers a complete end to end transport solution for general and bulk freight transportation nationwide.

We provide a customer orientated, cost effective service with our modern fleet of vehicles, effectively trained drivers and experienced management and administration teams.

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Who we are looking for:

  • A highly organised individual who is able to prioritise their workload effectively
  • Strong attention to detail and desire to deliver to standards of excellence
  • A person with sound geographical knowledge of the Christchurch metro area
  • High level computer literacy with Microsoft Office and Excel
  • A team player who is also selfmotivated and can work autonomously
  • Engaging, professional and respectful interpersonal style of dealing with the broad range of staff and customers
  • Strong verbal communication skills and specifically, a professional, articulate and polite telephone manner
  • Experience dealing with customers including handling difficult customers and problem solving
  • An OSH forkhoist certification would be a bonus for us

What you will be doing:

  • Filing
  • Tracking freight throughout New Zealand
  • Support Dispatch team and making delivery bookings
  • Dealing with other customer service matters
  • Cover for Metro Dispatch staff when they are away

In return you will get:

  • To work with a great team in a safe work environment
  • Gain exposure and knowledge in the transport and logistics industry
  • A competitive pay rate with extra staff incentives
  • To be part of a growing company that values its staff
  • Further career opportunities available


This is a full time position, Monday to Friday each week and the hours of work will be 8.30am until 5.00pm.- Please note, if successful you are required to undergo a pre-employment drug and alcohol test, medical examination and Ministry of Justice check as a pre-requisite to confirmation of employment with StraitNZ.


  • Applicants for this position must currently live in New Zealand and should have NZ residency or a valid NZ work visa.


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