Customer Service Partner

2 weeks ago


Hamilton, Waikato, New Zealand Sealed Air Full time

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient.

Our people are entrepreneurial innovators and problem solvers committed to bringing unique insights and solutions to the needs of our customers, stakeholders, and society.

At SEE, we are creating a community of inventors, problem solvers, and future makers that are passionate about fulfilling our purpose.

Reporting to the Customer Service Manager, the main responsibility of this role is to manage orders for your portfolio of customers.

This is a key relationship role where building strong relationships and knowing your customers business is vital.

Some of the main responsibilities is to process all orders efficiently and accurately while proactively advising Customers of any changes or impacts on their orders.

You will own and resolve Customer issues in line with company processes and where necessary coordinate activities with other departments to ensure complete Customer satisfaction.

To build and maintain strong relationships with customers will be key to the success of this role.

About the team:

We are a team of like-minded people, passionate about providing a great customer experience.

As a team, we enjoy a good laugh and having some fun, in an environment where we learn from each other and always look for new and innovative ways to get the job done.

We are a close-knit team looking for someone to grow and develop alongside us. If you are passionate about customer service within a fast-paced and supportive environment and want to learn more about our industry, then this is the job for you About the Person

If you enjoy solving problems, building strong relationships and are comfortable taking the initiative then we would love to hear from you.

Our Hamilton office is based in Te Rapa, just a 10-minute drive from Hamilton Central. You've got the benefit of an easy commute and free parking.

Please Note:

  • You must have NZ work-rights to be considered for this job and hold a valid passport to travel overseas. A detailed job description is available.

Requisition id: 42884

Relocation:
No


The Company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state or local laws.

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