Food and Beverage Supervisor

2 weeks ago

Havelock North, New Zealand Mangapapa Full time

Mangapapa Hotel is a luxury destination nestled in the heart of beautiful Hawkes Bay, renowned for its timeless elegance, exceptional service, and picturesque surroundings. Our commitment to providing an unforgettable experience extends to every aspect of our guests' stay, including our exquisite dining offerings. As we continue to elevate our culinary experiences, we are seeking a dynamic and talented individual to join our team as a Food and Beverage Supervisor.

Key Responsibilities:

Supervise and lead the Food and Beverage team, ensuring seamless operations and exceptional guest service.

Foster a positive and collaborative work environment, motivating team members to achieve excellence.

Oversee the daily operations of the restaurant, bar, and other food and beverage outlets.

Maintain high service standards and ensure consistent delivery of exceptional dining experiences.

Training and Development:

Conduct training sessions to enhance the skills and knowledge of the Food and Beverage team.

Monitor performance and provide constructive feedback for continuous improvement.

Inventory Management:

Manage inventory levels, ordering, and stock rotation to minimize waste and maximize efficiency.

Ensure compliance with health and safety regulations in all food and beverage areas.

Guest Satisfaction:

Proactively address guest feedback and concerns, striving to exceed expectations.

Collaborate with other departments to enhance overall guest satisfaction and loyalty.

Qualifications:

Proven experience in a supervisory role within the food and beverage industry.

Strong leadership and interpersonal skills.

Excellent organizational and time-management abilities.

Knowledge of industry trends and a passion for delivering outstanding guest experiences.

Familiarity with health and safety regulations and compliance.

Current Manager's certificate or LCQ.

NZ citizen or approved working visa.

Staff discounts on hotel restaurant and accommodation.

A supportive and engaging work environment.

Your application will include the following questions:

Which of the following statements best describes your right to work in New Zealand?

How many years' experience do you have as a Food and Beverage Supervisor?

Do you hold a current New Zealand General Managers certificate?

How many years of people management experience do you have?

How much notice are you required to give your current employer?

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