Community Support Worker

2 weeks ago


Wellington, Wellington, New Zealand Emerge Aotearoa Full time
Great pay rates and staff benefits

  • Great staff development opportunities
  • Be a part of supportive and high performing team

He kōrero mō mātou | About Us
Emerge Aotearoa is a national provider of mental health, addiction, disability, offender rehabilitation, wellbeing, and housing services. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work, we are committed to helping whānau be the best they can be.

He kōrero mō te tūranga | The Role


The Community Support Worker role with Access and Choice aims to connect directly with patients to assist them to make any necessary changes to improve their health and wellbeing and work towards an achievable healthcare plan.

The role involves being an integral part of the General Practice team, working directly with individuals and their families to help with goal setting, and connecting them with community services and support agencies.

This is a permanent full-time position, based in Wellington and the Hutt Valley area.

Duties of the role could include, not limited to:

  • The role involves working alongside whaiora at their GP practice to develop and complete an identified goal for up to three months to improve their health and wellbeing.
  • You will be an integral part of the general practice team, working directly with individuals and their families to help with goal setting, and then connecting them with community services and support agencies.
  • This role involves walking alongside whanau to give them the tools, confidence, knowledge, and guidance of their community.
  • While you will work to support patients of all ages, you'll predominately support people from the ages of 18 and above
  • Ensure key documentation and handovers are accurately recorded.
  • Attend and contribute to team meetings, bringing ideas and updating others on their activities.

He kōrero mōu | About You
We are looking for someone who is positive, flexible, vibrant, confident, and compassionate to work in our service. You'll use your non-judgemental attitude and belief to motivate and encourage whānau realise their potential. You'll have the ability to easily build professional relationships, while maintaining strong professional boundaries

To be successful in this role, you will need:

  • A New Zealand Certificate in Health and Wellbeing
  • L4 or higher level of mental health support work (or equivalent),
  • Experience working with a recoveryfocused approach to ensure the delivery of quality service to our whānau
  • To be able to demonstrate experience supporting whānau with challenging behaviour and provide a calm and patient approach to behavioural challenges you may face
  • Strong personal and professional boundaries
  • Demonstrated commitment to recovery values
  • A current Full New Zealand driver's licence

Ko tā mātou mahi | We offer

  • Learning, development, and training opportunities, inclusive of 510 paid study leave days.
  • Great staff benefits, including store discounts, and 3 days of wellbeing leave.
  • Fun events and activities with the team and the whaikaha.
  • A supportive manager, and a team who celebrates success.

Me pēhea te tono mai | How to apply

  • Reference #
  • 3311 Posted on
  • 03 Aug 202 Closes on
  • 03 Sep :55
  • Location(s)
  • Wellington, Porirua and Kapiti Coast, Hutt Valley, Rest of Wellington
  • Expertise
  • Support Workers, Community, Domestic, Navigators, Peer, Youth
  • Job level(s)
  • Entry (no qualification/experience), Graduate (qualified, no experience), Experienced (less than 2 years)
  • Work type(s)
  • Permanent fulltime


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