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Senior Customer Service Team Member

3 months ago

Palmerston North, Manawatu-Wanganui, New Zealand Mitre10 Full time

Be part of NZ's leading DIY retailer, Mitre 10 MEGA Palmerston North is a local family owned business and has an exciting opportunity where you can showcase your excellent customer service skills and be part of a high performing team.

This is an exciting and action packed role where no two day are alike and it never gets boring.


Dealing with customer and team enquiries, telephone calls, finance, special orders and checkouts, you will thrive on contact with people and take great pleasure in providing great service, problem solving and organising all the things that keep our checkouts ticking over.


The customer service team deliver a lasting impression of our business and the person we seek must have the ability to remain cool under pressure and be able to think on their feet.

This is a full time role, 40 hours per week,rostered days of work are Tuesday to Saturday.

To be successful you must have:

  • passion for providing excellent customer service
- enthusiasm and team spirit
- be a detail minded self-starter
- be able to multi-task, and have the ability to follow through and follow up situations in a timely manner
- experience working with a POS system (specific training given)
- a can do attitude,natural leader, and an action orientated person with a high level of accuracy and attention to detail