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Schedule Coordinator

3 months ago

Gisborne, Gisborne, New Zealand IHC New Zealand Full time

Schedule Coordinator


The IDEA Services team in Gisborne has a fantastic opportunity for a current employee to join us as a Schedule Coordinator
to provide exceptional support to our managers.


  • We are a close knit and inclusive team dedicated to the work that we do
  • Rostering requirements for Support Workers based across the Gisborne area.
- $ $27.09 per hour, dependant on experience

  • Permanent position, 40hours per week.

About the role:


Your role as a Schedule Coordinator will see you building strong and trusting relationships with Support Workers and their managers (Service Managers) to successfully deliver rosters.

This is a vital role that ensures that the people we support continue to receive services with mínimal disruption.

Your responsibilities will include:

  • Liaising with Support Workers to fill rosters and manage shortnotice sick leave requirements.
  • Support Service Managers with unplanned shift coverage when required.
  • Maintain up to date working schedules by managing planned shift changes.
  • Develop and maintain positive working relationships with internal and external stakeholders.

You will bring:

  • Ability to build trusting working relationships quickly.
  • Previous administration experience (scheduling or rostering experience highly desirable)
  • Excellent verbal and written communication skills, and a professional telephone manner.
  • Experience with Conflict Management and the ability to reach an outcome quickly.
  • Experience working within a variable environment and the ability to prioritise to achieve desired outcomes.
  • Confidence with computer systems including Microsoft Office suite, and the aptitude to learn new systems quickly.
If you enjoy being busy, enjoy being challenged, want new experiences and opportunities, and take pride in the work you are involved with then this is the job for you

About IDEA Services


IDEA Services supports adults of all ages with intellectual disabilities to live in their own homes and enjoy life as part of their communities.

We are New Zealand's largest provider of services to people with intellectual disabilities and their families.


Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.


IDEA Services is a wholly owned subsidiary of the IHC Group is made up of our charitable programmes and three wholly owned subsidiaries, committed to supporting people with intellectual disabilities to lead satisfying lives in the community and to providing housing and tenancy services to people in need.


To apply:

Applicants can direct enquiries about position to:

Bea Koen - Area Manager



Job Details:

  • Reference #
Posted on
30 Mar 2023- Closes on

14 Apr :55- Location(s)

Gisborne / Wairoa- Expertise
Adminstration & Office Support, Healthcare- Job level(s)
1-3 years experience, 3+ years experience- Work type(s)
Permanent full-time