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Service Technician

2 months ago

Mount Eden, New Zealand Otis Full time

Date Posted:

Country:
New Zealand

Location:

LOC8006:
Suite 2.2, 72 Dominion Road Mount Eden Auckland 1024 New Zealand

About YOU

We are currently looking for a Service Mechanic to be based in Rotorua, New Zealand.


This is a permanent role and reports into the Service Manager and works closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers and Construction Coordinators.


Why join OTIS?- Robust compensation and benefits packages- Access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme- A culture which encourages innovative ideas and appreciates our talent is the key to our success.


Key responsibilities for YOU include- Performing Service and Maintenance work in accordance with relevant job procedures, technical articles and operations manuals- Identifying process improvement opportunities and help facilitate continuous improvement to satisfy the customers- Conduct Electrical and Mechanical training to apprentices and sub-contractors.- Attend Elevator/Escalator breakdowns and perform repairs and control modifications on Elevators and Escalators including Re-roping, Hoisting and Rigging.- Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735 and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.

Standby and after hour call back coverage


Key working relationships - Internally and Externally- Works closely with the Field Engineers, Service Mechanics, Branch and Operations Managers.- Liaises with functional management at other Otis entities and headquarters.- Represents the Company in its relationships with major customers, suppliers and the public.- Sales Team: Sales Account Representatives, Sales Managers and Sales Coordinators (where relevant).- External stakeholders including Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants and Suppliers.


What YOU will need to be successful- Have an Electrical and/or Fitter qualification as relevant to the role and Lift apprenticeship or other industry accredited training program (desirable)- Minimum two (2) to five (5) years' experience within the Lift industry.- Extensive Electrical and Mechanical knowledge across a large equipment and the ability to perform knowledge transfer on information and skills through training.- Demonstrated fault finding and problem solving skills.- Strong communications skills, both verbal and written Highly organized, structured, able to deal with multiple tasks and competing priorities.- Has attention to detail and is results driven.

About us

We are the world's leading company for elevator and escalator manufacturing, installation and service.

We move 2 billion people a day and maintain more than 2 million customer units worldwide - the world's largest portfolio.


We can be found in many of the world's most recognizable buildings as well as the busiest transportation hubs and retail centers.

We are everywhere people are on the move.

Our commitment to Diversity & Inclusion

We "lift" our people to their highest potential

Our international presence allows us to cultivate a strong community that is diverse in both culture and thought.

We are committed to creating an inclusive culture that encourages and celebrates the diversity required to innovate, connect and thrive in a taller, faster, smarter world.

We are proud of our long commitment to diversity, equality, and inclusion.

We strive to be a best-in-class employer for people of broad perspectives and experiences, cultures, genders, sexual orientation, races, and generations.

We want to build a workforce that mirrors the diversity of our customers and the communities where we live and work.

And a place where every voice feels safe, welcomed and heard.

We have workplace policies, practices and learning to help you thrive and grow in your career.

This includes paid tertiary education and training, flexible working (role dependent) and to help working parents manage their caring responsibilities, we offer paid maternity leave.


  • Otis is An Equal _
  • Opportunity/Affirmative_
  • Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
- ._

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