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Level 1

3 months ago

Christchurch, Canterbury, New Zealand Sourced Full time
Professional environment working with an engaged, social team

  • Level 12 support with a technology/infrastructure focus
  • Great team, modern Microsoft environment
  • Professional environment working with an engaged, social team
  • Level 12 support with a technology/infrastructure focus
  • Great team, modern Microsoft environment
This is an excellent opportunity for an experienced Service Desk specialist looking for work over the next 6 months. Provide Level 1, 2 and some L3 support within a team, in a professional, well established internal environment

What our client can offer:


This role sits within an organization that is known for employing high caliber staff who are committed and passionate about the services they offer, and has a very low turnover of staff.

This is somewhere you can make a genuine difference

What would I be doing?

You'll be the first line of support for users, working in a close knit team, ensuring internal customers are getting the highest level of support.

You will be working with a range of formal tools and processes and provide support up to Level 3.

What you will do:

  • Play a very key role in a large and diverse professional environment
  • Receive, log/document and see through to completion requests for support from a range of internal users
  • Resolve issues at first point of contact where possible, with customer service being your highest priority

Skills and experience we are looking for:

  • Outstanding communication skills
  • Must have at least 12 years of experience in a professional service desk role
  • The ability to work well in a corporate team environment
  • Positive, results base focus

What to do next:

Returning to New Zealand?
We have clients who are sourcing specialised IT disciplines and are ready and willing to talk to you.

About Sourced:


Sourced is a specialist IT Recruitment Agency primarily focused on permanent & contract positions within the Christchurch, Auckland, and wider New Zealand, IT / Technology sector.

**#SCR-michelle-bishop