Motel Manager

1 week ago

Hamilton, Waikato, New Zealand Le House Investment Group Limited, TA Camelot On Ulster Full time

Overall Responsibilities:

You are fully responsible for managing the daily operations and all other activities of the Motels.

-
Key duties and Responsibilities:

Directing and overseeing the daily operations of the motel, including reservations, housekeeping, grounds/maintenance and management.
Ensure motels are running effectively and efficiently.
Proving the highest level of guest satisfaction and service ensuring organizational efficiency.
Managing, monitoring and coordination reservations from all avenues, including online, by phone or facetoface bookings.
Planning, organizing and overseeing daytoday reception activities.
Hiring and training new staff members
Ensuring properties and grounds are well maintained and contacting & engaging with third party tradesmen if any repairs to the property are necessary.
Ensure compliance with customer and employee's laws and regulations with reference accommodation Nease Zealand information.
Managing compliant registers and conducting face to face discussions to measure, improve and ensure customer satisfaction.
Organizing, planning special promotions and remaining completive room pricing.
Oversee motel accounts including occupancy rates and revenues.
Negotiate with suppliers and ordering supplies to ensure smooth running of the motel
Establishing budget and organizing and monitoring the expenditures accordingly.
Organizing the stocktaking and planning the purchase activities

Reviewing, implementing and improving health and safety policies and procedures through regular meetings

Organizing and monitoring the work related to premises hygiene to ensure compliance with hygiene requirement
Ensuring the entire facility meets health and safety regulation all the time
May provide local information on local tourist attractions and places of interest
This job description is not intended to be complete or limiting.
In the course of the employment with the company the employee shall carry out all tasks diligently, responsibly and with regard to the best interests of the employer.

Our successful applicants will have:

Works well under pressure
Diploma or above qualification in
Tourism/Management/Business or at least 3 years' relevant work experience may substitute the qualification.
Highly responsible and reliable
Honest, trustworthy & well presented

Reports to:
Owner
**working hours: at least 35 hours per week, maximum 40 hours per week.

Duty Manager