Retail Systems Consultant

2 weeks ago

Auckland, Auckland, New Zealand Foodstuffs North Island Full time

Information Technology – Customer Products / You know New World, PAK'n SAVE, Gilmours, and Four Square right? That's us We are one of NZ's biggest companies, you just don't know it, because in true Kiwi style – we are humble about it (apart from right now maybe) Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island.

About the role This role is open to individuals based near our Queens Drive Support Centre in Lower Hutt or our Landing Drive Support Centre in Auckland, but proximity is not critical.

Are you looking for a new opportunity that has the depth, breadth, and scale? A role that is meaningful, impactful, and really makes a difference? Do you thrive in a cross functional role and enjoy working in an awesome environment? If so, this role is going to get you excited We are currently recruiting for a new Retail Systems Consultant, which is a key role responsible for a portfolio of retail business applications.

In this role you will be part of the Foodstuffs Customer Product IT team, being involved in the complete life cycle of key products that shape how our customers in the North Island shop.

More specifically, the role is responsible for: - Providing expert support on our products combining knowledge of Foodstuffs North Island that the product supports, along with a detailed understanding of how the product is configured and implemented.


  • Working with the Strategy and Architecture and Operations divisions to ensure products adhere to approved standards and provide clear roadmaps.
  • Product life cycle from birth of service, continuous improvements for business benefits, while reducing costs, to the decommissioning of a service
  • Showing versatility across functional areas, such as testing, scripting, consulting, and development.
  • Developing and maintaining effective relationships with key stakeholders and vendors.
  • Ensuring consistent implementation and management of UI processes and proactively identifying and troubleshooting UI issues.
  • Collaborating with UX design and development teams to resolve problems effectively.

About you With a passion for technology and ambition to work on retail customer products that really make a difference, the suitable applicant for this role will: - Possess excellent communication and interpersonal skills, the ability to multitask and work through issues in a fast paced, complex, operational environment.


  • Have experience in working in and supporting enterprise scale "Agile" environments.
  • Be familiar with standard concepts, practices, and procedures of Cloud Technology
  • Have a strong track record supporting complex cloud and datacentrebased solutions, including systems as Point of Sale, Loyalty Management Systems, Mobile Shopping, Interscales, electronic shelf labels, Eftpos and backoffice store systems (SAP).
  • Be naturally curious with a passion for continuous learning and exploring possibilities.
  • Be capable of delivering services in a 24/7/365 environment.
  • Have a collaborative yet independent working style and be flexible and proactive in responding to challenges and requests.
  • Be proficient in API testing tools and methodologies.

It would also be beneficial if you have experience supporting analysis for Functional, Non-functional, and User Acceptance testing, with an advantage in understanding both manual and automated testing processes along with: - Experience in creating rapid prototypes.


  • Familiarity with industrystandard tools such as Photoshop, Illustrator, In Design, Balsamiq, Omnigraffle, In Vision, and Sketch.
  • Working knowledge of ideation and creation processes for UI design deliverables, including Sitemaps, user flows, wireframes, and both lofi and hifi prototypes.

We're an experienced and supportive team, so this is an opportunity to join us and push boundaries, get real kudos and develop a successful career.

Apply today What's in it for You? In return, we offer a competitive salary package, including fully subsidised health insurance, flexible working arrangements, free parking, participation in the company superannuation fund, birthday leave, and long service leave Additionally, we provide abundant learning and development opportunities to help propel your career forward.

Experience awesome.
Achieve Awesome.
Be awesomely you.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome applications from you all regardless of who you are or what you do.

We welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau, but most importantly we celebrate our people - our taonga, every day for being uniquely them.

#J-18808-Ljbffr

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