Service Mechanic

2 weeks ago

Hamilton, Waikato, New Zealand Otis Full time

Date Posted:

Country:
New Zealand

Location:

LOC8007: 4 Belfast Place, Frankton, Hamilton 3204 NZ, 4 Belfast Place, Hamilton, 3204 New Zealand

Come and join OTIS today and be part of the Forbes 2023 World's Best Employers

At Otis, it's our people that make us different. Join the Otis family, where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

We are looking for a Service Technician based in Rotorua, New Zealand.

This is a permanent role reporting to the National Service Operations Manager.

In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.


Key Responsibilities for You- Performs Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.- Identify process improvement opportunities and help facilitate continuous improvement to satisfy the customers.- Electrical and Mechanical training to apprentices and sub-contractors.- Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.- Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement. Standby and after-call-back coverage.


Key working relationships - Internally and Externally- Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.- Liaises with functional management at other Otis entities and headquarters.- Represents the Company's relationships with major customers, suppliers, and the public.- Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant).- External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers.


What You Will Need To Be Successful- Have an Electrical license for New Zealand.- A minimum of two (2) to five (5) years of experience working in the Elevators, Escalators, and Travelators industry is required.- Good Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.- Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.- Strong English language skills, both verbal and written Highly organized, structured, and able to handle multiple tasks and competing priorities.- Has attention to detail and is results-driven.


  • If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
  • Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
  • You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fastmoving, highperformance company.
  • When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
  • We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
  • Today, our focus more than ever is on people. As a global, peoplepowered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here

- .
  • Become a part of the Otis team and help us #Buildwhatsnext ._

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