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Mail and Customer Service Officer
2 weeks ago
- $25.30 per hour (+night shift rate)
- Monday, Thursday and Friday 3am to 10am and Saturday 5am to 9am
- Part time balance work and lifestyle
New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers' needs both physically and digitally.
We are charting a course towards a big future - we choose to be bold - and nothing will get in the way of delivering what our customers care about.
As a Mail and Customer Service Officer your role is critical to customer experience by providing an outstanding level of customer service, working from our Box Lobby sites on Anglesea Street CBD and in Te Rapa.
In this dynamic job you will:
- Assist customers with retail and box lobby services
- Help with customer complaints and queries
- Sort and dispatch our customer's parcels and mail
- Handle freight in a careful and professional manner
- Liaise with various internal contacts to solve problems and raise issues where required
- Provide administration support
- Shift Monday, Thursday and Friday 3am to 10am and Saturday 5am to 9am (an additional Night shift allowance of $3.21 for every hour worked between 8pm6am)
To be successful in this role you will need to:
- Be passionate about providing the best customer service
- Be ready for a physically demanding role and be comfortable lifting up to 25kgs
- Be a committed teammate who puts customers first
- Enjoy working hard and be confident managing your time
- Have a valid restricted or full New Zealand drivers license
- Have an accurate eye for detail
- Have good geographical knowledge of the Waikato region
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.
For more information about careers at New Zealand Post visit-
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