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Business Continuity Lead

4 months ago

Auckland, New Zealand Warehouse Group Full time
Company Description

Welcome Kia Ora 

The Warehouse Group (TWG) has become a Kiwi household name, and we proudly recognise the role that we play in communities throughout New Zealand.  We are the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket.com.

We’re committed to continuing to shift our business radically and have a vision to make sustainable living easy and affordable for everyone.  We’ve already made good progress, but we are taking things a step further, putting sustainability at the heart of what we do, reducing our impact for the sake of our whanau, for Aotearoa, and for our planet.

To ensure we can adapt quickly to ever-changing customer needs, we’ve operate an agile structure with a focus on collaboration, productivity, and speed-to-market. 

Job Description

The Warehouse Group seeks a visionary and accomplished leader to join our IT team as the Business Continuity Lead. This senior role plays a pivotal role in safeguarding the organization's technology infrastructure by overseeing Cybersecurity, Risk Management, and Business Continuity functions within the Platform, Productivity & Platforms (PPP) area.

Leading the Charge in Cybersecurity:

  • You will spearhead the organization's cybersecurity posture, proactively identifying and mitigating emerging threats and vulnerabilities.
  • You will lead and inspire a team of Cybersecurity Specialists, fostering a culture of collaboration and knowledge-sharing. Your leadership will ensure their efforts align with The Warehouse Group's overarching security goals and priorities.
  • Foster a culture of cyber awareness within the IT department by promoting security best practices and behaviors amongst delivery teams. You will champion initiatives that educate staff on potential threats and empower them to make security-conscious decisions.

Championing Risk Management:

  • You will take the helm of the organization's Technology risk management framework, collaborating with senior leaders across the business to actively reduce the group's overall risk profile. This will involve conducting comprehensive risk assessments to proactively identify, analyze, and prioritize potential threats and incidents across the tech stack.
  • Ensure compliance with all relevant regulations and legal requirements governing data security and privacy. You will stay abreast of the evolving regulatory landscape and implement best practices to safeguard sensitive information.

Business Continuity & Operational Excellence:

  • You will oversee the critical functions of Change Management, Problem Management, and Incident Management, ensuring efficient IT operations with minimal disruptions. By establishing clear processes and procedures, you will streamline IT service delivery and minimize downtime.
  • Champion a proactive approach to business continuity planning and response, guaranteeing the swift recovery of critical business systems and data in the event of an incident. Your leadership will ensure The Warehouse Group can maintain operational continuity even during unforeseen circumstances.

Platform Expertise:

  • You will lead the team to manage the security platforms utilized by The Warehouse Group, including Identity Management (Okta, Azure Active Directory, Active Directory), Firewalls (CloudFlare, etc.), Tenable, and other security solutions. Your understanding of these platforms will be instrumental in maintaining a robust and secure IT environment.
  • You will provide leadership and oversight for the Office 365 suite and foundational IT platforms. This will involve ensuring optimal performance, scalability, and security for these business-critical systems.
Qualifications

Supporting your technical prowess we are looking for someone who has demonstrated the following attributes

  • Strong communication, collaboration, and interpersonal skills that enable you to influence multiple stakeholders with conflicting priorities in a cost constraint environment
  • The ability to build trust and rapport with stakeholders across all levels of the organization, fostering a culture of collaboration and open communication.
  • A strategic mindset and results-oriented approach are necessary to drive process improvement and  the achievement of organisational outcomes
  • You are adept at identifying areas for optimization, developing and implementing effective strategies, and measuring the impact of your initiatives.
  • A keen eye for detail and a proactive approach to problem-solving, ensuring efficient resolution of technical and operational challenges.
  • A critical thinker who can analyze complex situations, identify root causes, and develop effective solutions.
Additional Information

Why choose us:

Our teams normally work a mix of at home and office days, with most people working two days a week from home. We've got an awesome North Shore location with views across the water, and the all-important free car parking

We offer a dynamic and supportive team environment within a business that wants the best for New Zealand’s people, communities, and the environment. 

If you have the skills and mindset to help deliver to our vision then we would love to hear from you.