Scientific Software User Testing

Our Why At Dotmatics

At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian.

We have a vision for a new Lab of the Future that will change the future of scientific research

We have created the world's most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making . Scientific enterprises need a new level of effectiveness to achieve tomorrow's breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now

Shaping the Future of Science At Dotmatic
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Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You'll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world's largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future.

We are Science Driven. We are Customer Centric. We are Better Together.

What do we need

Dotmatics is looking for a motivated and hands-on QA Scientist with a background in molecular biology to join the Snapgene Team, located in New Zealand. We're looking for someone eager to apply their scientific training in a new way. You'll learn how to leverage core scientific skills like experimentation, critical thinking, and communication to ensure the delivery of high-quality software for molecular biologists.

As a QA Scientist you'll work on our widely used SnapGene software products and play a key role in helping shape a product used daily by researchers around the world. Your scientific expertise will be essential in evaluating the accuracy, usability, and overall quality of the software. You'll test features with a focus on how real scientists will use them and provide valuable input to both design and development teams.

In addition to hands-on testing, you'll get involved with researching new functionality — from reviewing and evaluating scientific tools and techniques, to participating in user research and gathering feedback — helping to ensure SnapGene continue to meet the real-world needs of the molecular biology community.

This position is a hybrid position based in our Auckland office, where you'll collaborate closely with globally distributed development teams.

In this role you'll get to:

• Plan and carry out testing of new and existing features in the software to validate results and identify usability issues.
• Collaborate with the development and design teams to define practical, well-scoped requirements and guide the design of new features.
• Obtain and create data sets to enable testing the software through both realistic user workflows and targeted hypothesis-based testing.
• Research proposed functionality to understand the scientific and user requirements.
• Advocate for the user to ensure that product design is aligned to user needs and expectations.
• Work with support, marketing and product teams to create and/or review clear and useful help resources for end users.

We are looking for people who have
a degree in Biology or Bioinformatics along with 2+ years of molecular biology lab experience, ideally with molecular cloning. You should be detail-oriented, creative, communicative, and comfortable solving problems independently or collaboratively, and working through ambiguous situations.

The key skills we are looking for:

• Excellent written communication
• this role includes developing written documentation, including documenting results of testing, writing in-app text and knowledgebase content.
• Attention to Detail -
  Ability to identify bugs in the software, from incorrect analysis results to usability or consistency issues.
• Wet lab experience
• Apply your skills and knowledge on current challenges in the lab to building software that helps users avoid mistakes in their construct and experimental design.
• Molecular biology / bioinformatic software experience
• Some familiarity with using software, such as Geneious, SnapGene or others, for sequence design and analysis.
• Literature review and recommendation
• Summarise key information from the scientific literature, and make recommendations about techniques and tools.
• Experimental design
• Ability to apply your existing skills in experimental design to the design of scenarios for testing.
• Communication to Varied Audiences -
  Ability to adjust communications style relevant to the audience, scientists to non-scientists, break down scientific workflows to help developers and designers understand key information

Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.