Junior Cloud Support

4 days ago

Christchurch Central, New Zealand Potentia Full time NZ$60,000 - NZ$90,000 per year

About the role

We're looking for an Junior Cloud Support to join a forward-thinking tech business making a big impact in their sector. In this role, you'll manage and support cloud-based systems in a production environment, ensuring they're secure, reliable, and high-performing.

You'll be hands-on with monitoring and incident response, automation, and Infrastructure as Code, while also working closely with customers to deliver seamless implementations and upgrades. If you enjoy supporting customers, ensuring cloud environments are running smoothly and take pride in solving problems before they escalate, this is a great opportunity to make your mark.

This is a role and a company you can truly grow within, being ably supported and mentored by other members of the team to upskill and grow within the cloud space.

What you'll be doing

You'll be the go-to person for keeping a modern cloud environment humming, balancing hands-on technical work with problem-solving and customer interaction.

  • Work across a robust Microsoft Azure environment, ensuring it runs securely and efficiently
  • Spot issues before they become problems by monitoring systems with Azure Monitor, Log Analytics, and Application Insights
  • Automate and innovate using Infrastructure as Code tools like Bicep, ARM, Terraform, and Azure DevOps Pipelines
  • Blend worlds by managing hybrid environments and seamless on-prem to cloud integrations
  • Be the identity gatekeeper, managing access via Azure Active Directory / Entra ID and conditional access
  • Work directly with customers, helping them through smooth implementations, upgrades, and ongoing support so their experience is seamless

Skills & experience

  • Good understanding of SQL and SQL Server, able to utilize relational databases and resolve issues
  • Entry-level experience with Microsoft Azure in a production environment
  • Skills in monitoring, alerting, and incident response
  • Proficiency with PowerShell or Azure CLI for scripting and automation
  • Experience in hybrid environments and identity management
  • It's a bonus if you have experience with Linux servers
  • Strong communication skills and comfortable in customer-facing scenarios

Benefits

  • Hybrid working; 3 days in the office, 2 days from home per week
  • Annual performance-based bonus
  • Career growth opportunities within a stable and innovative organisation
  • Work with modern cloud technologies and tools
  • Collaborative and supportive team culture
  • Opportunity to work on impactful projects with global reach

About the company

This well-established technology business delivers innovative solutions to improve business performance and user experience. Operating at a global scale, they combine research, technology, and customer focus to deliver meaningful results. Their supportive culture values collaboration, problem-solving, and the drive to keep learning.

How to apply

Ready for your next challenge? Apply now or get in touch with James Hurren at to find out more.

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