Service Manager

6 days ago

New Plymouth, Taranaki, New Zealand IHC New Zealand Full time NZ$81,704 - NZ$120,000 per year
  • Starting salary of $81,704 per annum with work vehicle, phone, and laptop
  • Supporting the Taranaki area
  • Full time position

Mō te tūnga | About the role

As a Service Manager, your role involves creating a positive team environment, meeting individual needs, and building relationships with families. Prior people management experience is required, and a background in Health and Disability is preferred but not essential. Key attributes include a genuine desire to make a positive difference, a can-do attitude, and adaptability.

This role will include supporting individuals with complex behavioural needs and behaviours that can challenge. You will play a key role in helping manage overwhelming emotions, while promoting safety and positive behaviours. This role requires physical fitness, resilience, and confidence to manage risk and respond effectively in challenging situations.

You'll report to the Area Manager and collaborate with other Service Managers and the Regional/National team to help promote a supportive work environment where meaningful progress is possible.

Ngā pūmanawatanga ōu | What you will bring

  • Passion for the services provided by IDEA Services and the people supported.
  • Relevant tertiary qualification.
  • People management experience, including HR practices.
  • Experience in delivering outcomes in a high-pressure and changing environment.
  • Ability to develop a functional and positive team environment.

Nōu te rourou | What's in it for you?

  • A rewarding management opportunity work for a meaningful cause with an established not-for-profit organisation that provides support services to people with intellectual disabilities.
  • A collaborative and inclusive organisational culture with a focus on our people's wellbeing.
  • Ongoing learning and development opportunities including a Leadership Qualification that we will support you through and meet the cost of fees.

Mō mātou | About us (IDEA Services

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltd is an accredited Immigration AEWV employer.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to:

Recruitment Team

Job Details

Reference #

36841

Posted on

27 Nov 2025

Closes on

11 Dec :55

Location(s)

Taranaki

Expertise

Healthcare

Job level(s)

Entry (no qualifications/experience), 1-3 years experience, 3+ years experience, Management, Senior/Executive

Work type(s)

Permanent full-time

  • Driver - Store person

    6 days ago

    New Plymouth, Taranaki, New Zealand service foods Full time NZ$45,000 - NZ$60,000 per year

    We are looking for a casual fill in Driver - store person for our Taranaki Branch, based in New Plymouth.This role is to support our busy Warehouse Team on Fridays and whenever required to cover staff.Position snapshot:Location: Vogeltown, New PlymouthShifts: Friday, between 08:00 am – 12:00 pm, and whenever requiredPosition: CasualAbout the RoleAs a...

  • Store Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand Khaira & Co Limited Full time NZ$148,160 - NZ$173,200 per year

    Allied Opunake is hiring a Store Manager to oversee operations at its gas service station in Opunake. The role involves managing staff, fuel and retail inventory, budgets, and compliance, ensuring smooth service and customer satisfaction.Position Title: Store ManagerNumber of Positions: 1Location: Opunake, TaranakiPay Rate: $32 – $37 per hourHours of Work:...

  • Fleet Manager

    4 days ago

    New Plymouth, Taranaki, New Zealand Downer Full time NZ$80,000 - NZ$120,000 per year

    Description Te kōwhiringa | The Opportunity Downer is an industry leader in fleet management, providing efficient solutions to our customers. Our dedicated and high performing team offers whole-of-life vehicle and mobile plant management, from procurement, lease management, and disposal, to scheduled and unscheduled servicing, maintenance, and defect...

  • Store Manager

    4 days ago

    New Plymouth, Taranaki, New Zealand Palli Enterprises Ltd Full time

    It is a Vape store located in the middle of New PlymouthThe position is based in New Plymouth and the ideal candidate should be capable ofFiguring out what sells the best and arrange stock levels accordingly.Ensure that the customer service is up to a good standard and finding out what service would a customer best preferMaking polices for purchases and...

  • Territory Manager

    4 days ago

    New Plymouth, Taranaki, New Zealand Suntory Oceania Full time NZ$60,000 - NZ$90,000 per year

    *Who are we?*Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across...

  • Store Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand WaterGold Full time NZ$120,000 - NZ$210,000 per year

    POSITION DETAILS· Location: Taranaki· Job Type: Full-time, Permanent· Pay Rate: $30-35 per hour, depending on experience, pay rate reviewed annually· Hours Per Week: Minimum 40 hours· Days Required: Must be available to work both weekend days, one early morning shift (5 a.m. start) and one night shift (8 p.m. finish) per week. Roster change from time to...

  • Store Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand Bright Future International Full time NZ$60,000 - NZ$120,000 per year

    Job Title: Store ManagerPOSITION DETAILSLocation: TaranakiJob Type: Full-time, PermanentPay Rate: $30-35 per hour, depending on experience, pay rate reviewed annuallyHours Per Week: Minimum 40 hoursDays Required: Must be available to work both weekend days, one early morning shift (5 a.m. start) and one night shift (8 p.m. finish) per week. Roster change...

  • Delivery Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand Northpower Full time NZ$80,000 - NZ$120,000 per year

    The Role:A key part of the Northpower team, you'll provide leadership to our Design Estimators and engineers while driving high-quality outcomes across a wide range of projects. From HV and LV overhead and underground networks to substations, reinforcements, and new supply connections, you'll be responsible for ensuring our design, estimates and proposals...

  • Operations Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand DOWNER NZ Full time NZ$190,000 per year

    At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.Northern Territory Operations Manager Downer Australia Why you will enjoy...

  • Watch Operations Manager

    6 days ago

    New Plymouth, Taranaki, New Zealand Hato Hone St John Full time NZ$80,000 - NZ$120,000 per year

    Ko wai mātou - About us:Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer...