Customer Centre

Hands-on warehouse & customer service role. Ideal for curious & mechanically minded people.

• Hamilton location, Mon - Fri, 30 hours per week + additional hours.
• Career development & progression opportunities – great success stories
• Hourly rate + incentive + discounts from various mechanical / industrial suppliers.

Why is this an amazing opportunity for you
Motion
is a business operating across the Asia Pacific region including New Zealand, Australia, Indonesia and Singapore who provide a range of industrial products & engineering services to industry to
keep the world moving
We are in growth mode with a clear 2027 growth strategy to expand our reach into industry across the region. Motion is investing in the Capability & Development of our people to enable the delivery of this growth strategy, meaning plenty of opportunity to work and develop your skills and knowledge.

This role supports daily tasks at one of our important customer sites. Their duties include checking goods, labelling, storing items, and taking inventory. They also help answer customer questions about products and services by connecting them with the Customer Centre.

Work arrangements are Monday to Friday, 30 hours per week + lunch breaks. Ideal for someone who is flexible and open to picking up additional hours, growing a career with Motion

What kind of work may be involved?

• Facilitate all customer enquiries regarding goods and services by liaising with the Customer Centre team.
• Ensure that all inwards goods operations are processed efficiently and within agreed timelines.
• Maintain the engineer's store to a standard that meets both Motion and customer expectations.
• Assist with regular stock takes.
• Complete all required administrative tasks accurately and promptly.
• Support customer training on any on-site technology essential for the operation of the store and its issuing processes.
• Promote a customer-focused work environment with clear responsibilities and expectations.
• Develop and maintain collaborative relationships with customers and management.

Ideal Skills & Experience

• 2-3 years' relevant industry experience.
• Excellent communication skills, great phone manner and strong customer service ethics.
• Natural problem-solving skills, a curious mind, comfortable working with blue collar, construction & industrial stakeholders.
• Team player attitude.

What is in it for you?

• Attractive package & tools of the trade.
• The opportunity to join a progressive global company.
• Ongoing training and career development; we genuinely care about supporting you to reach your full potential.
• An inclusive culture that embraces the diversity of our people.
• Free flu shots and counselling services with our Employee Assistance Program.

We are a Company who values relationships, therefore we need this role to always work to foster and maintain trusted relationships across all levels of our business and seek to support and add value to our store network, managers, and leaders.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

What are you waiting for, submit your expression of interest and let's get your career in motion

Submit your application now by clicking
"APPLY"
on this job advert.

MOTION is an equal-opportunity employer
.
To be eligible to apply for this position you must be a New Zealand Citizen or have relevant work Visa requirements.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.