360 Recruitment Consultant

The 360 Recruitment Consultant, Temporary Business Line is a representative of the company and is expected to demonstrate the company core values Passion, Collaboration, Inclusion, Courage, Customer at heart.

Client Details

We are the world's leading recruitment agency with more than 32,000 passionate full-time employees in thousands of branches across 60+ countries. We are committed to connecting organizations with the talent needed to succeed.

In New Zealand, our network of offices across the country allows us to support you no matter where you are. Our local teams understand the New Zealand market and are busy connecting people with jobs and jobs with people every day.

Every year in New Zealand alone, we help thousands of people get into exciting new careers. At any given time, we have over 1500 temporary employees working for us and each year we place more than 250 people into full time permanent roles.

Description

Customer Accountabilities:

• Proactively attract candidates using a variety of different means and to register and complete the end to end recruitment process for suitable applicants and to ensure the branch has a quality pool of work ready candidates at all times.
• Write and place effective job advertisements in appropriate media and consult with the client on same.
• Accurately establish client needs through quality job briefs.
• Seek, establish and maintain effective client relationships.
• Provide clients with responses to requests for information pertaining to all aspects of our business (pricing, proposals and service delivery information).

• Proactively develop, gain and grow new and existing business through a variety of means ensuring KPI's are met and including but not limited to:

• MPA calls

• Lead generation calls

• Client visits

• Ensure that associates receive quality care at all times in their dealings with Adecco.

• Ensure that service delivery is of the highest standard for clients and candidates.
• Knowledge and awareness of competitor activity and the industry and trends.

Financial Accountabilities:

• Ensure that clients adhere to the Adecco Terms of Business by following up on overdue payments and proactively ensuring the on time payment of accounts.
• Achieve budgeted sales as per KPI's set by Branch Manager
• Actively work to grow the business at every available opportunity.
• Ensure the calculation of margins is in accordance with the volume of business and ensure that agreed margin standards are maintained whilst seeking every opportunity to increase GM where possible. Gain signoff where appropriate and use of the EVA model.
• Promote the use of all Adecco services, paid advertising, testing tools and temporary to perm sales to clients.

Quality Accountabilities:

• Ensure that all activities in relation to the candidate process meet Adecco's compliance standards.
• Attend all training and operations meetings as required.
• Ensure that data integrity and timeliness is maintained in all activities relating to reporting, payroll, billing and placements.
• Ensure that all activities in relation to the Client relationship meet Adecco's compliance standards.
• Accurate calculation of rates for Clients and Associates.
• Ensure understanding of and adherence to Adecco's Health and Safety Management Systems including but not limited to hazard identification, injury management/return to work plans as applicable.
• Ensure that all Adecco policies and procedures, OH&S, ERA, EEO, privacy and other application legislation is adhered to at all times in relation to clients, candidates/associates and colleagues.
• Provide reporting and information as required to internal and external stakeholders in a timely manner.
• Maintain a high level of organisation by utilising Adecco tools such as the weekly planner.
• Other accountabilities include, from time to time this role is required to undertake other projects and responsibilities when required by the business.

People Accountabilities:

• Play an active part in own development, proactively attend training courses and other development actively outlined in performance and development reviews.
• Building strong and professional relationships with your colleagues within Adecco by ensuring effective communication with other staff members by encouraging the sharing of information.
• Encourage communication and teamwork with other branches.
• Active participation in team activities and meetings.
• Through our values and leadership principles of cool head, warm heart, working hands and curious mind, contribute to a culture based on credibility, respect, fairness, pride and camaraderie.
• Support the rollout, and take an active role in any Corporate Social Responsibility initiatives.
• Adhere to and support accessibility needs and inclusion in the workplace.

Key Stakeholders:

• Senior Manager
• Adecco NZ Leadership Team
• Shared Services Teams
• Adecco NZ Network
• Clients and Associates

Key Performance Indicators

• Volume of responses
• Business retention
• Hours billed
• Growth of new business
• Job f ill rates
• Number of client/ candidate visits
• Internal and external feedback
• Quality of candidate base
• Candidate referrals
• Compliance audits
• Employee development plan
• DSO's
• Accuracy of rate calculations

Profile

• Intermediate computer skills
• Strong written and oral communication skills
• Relevant service industry experience
• Results driven
• Customer Orientation
• Problem solving and analysis
• Embracing and adapting to change
• Self-management and development
• Communications
• Teamwork
• Relationship management

Job Offer

• Competitive salary + uncapped commission
• Birthday Leave - celebrate your day off
• Long Service Leave to reward your dedication
• Comprehensive health, life & income protection insurance
• Opportunities to contribute to meaningful community initiatives
• Ongoing training & access to leading recruitment technology