Key Account Manager

Lead the strategic relationships behind one of New Zealand's most iconic automotive brands.
Mercedes-Benz Vans New Zealand is seeking an accomplished
Key Account Manager
to take ownership of our most significant national fleet partnerships. This is a senior, high-impact role suited to an experienced professional who thrives on autonomy, strategic relationship building, and delivering real commercial results.

About The Role
As the Key Account Manager for Mercedes-Benz Vans, you will be the primary champion for our largest fleet customers — influencing their vehicle strategy, shaping long-term partnerships, and driving Mercedes-Benz's Vans success across New Zealand's commercial vehicle market.

You'll work at a national level, managing multi-site accounts and engaging directly with senior decision-makers across different corporate sectors.

This role is ideal for someone who wants to step into a highly respected brand, make an immediate impact, and lead relationships that truly matter.

What You'll Do
Strategic Client Leadership

• Build, deepen, and retain relationships with key national fleet operators and high-value corporate clients.
• Engage with senior executives to understand business models, operational challenges, and long-term growth plans.
• Develop tailored proposals, fleet strategies, and renewal frameworks that strengthen customer loyalty and secure future business.
• Represent the Mercedes-Benz Vans brand with executive presence, confidence, and professionalism.

Commercial Strategy & Growth

• Own and deliver account strategies aligned to national volume, profitability, and brand objectives.
• Proactively identify new revenue streams across existing accounts and market sectors.
• Analyse fleet behaviour, market changes, and competitor activity to inform commercial decisions.
• Shape partnership structures, pricing discussions, and contract negotiations with high-level stakeholders.

Cross-Functional Influence

• Work closely with sales, marketing, product planning, and aftersales teams to deliver seamless, premium client experiences.
• Lead internal collaboration to ensure consistent communication, aftersales support, and long-term customer satisfaction.
• Act as the "voice of the customer," providing insights to guide product strategy and operational improvements.

What You Bring

• Significant experience in Key Account Management, Fleet Sales, B2B Relationship Management, or a comparable strategic role.
• A proven history of managing large, complex accounts with multiple stakeholders.
• Strong commercial acumen and confidence working with high-value contracts and long-term agreements.
• Exceptional communication, negotiation, and influencing capabilities.
• A proactive, solutions-driven mindset and the ability to balance strategy with hands-on delivery.
• A passion for premium brands and a commitment to excellence in customer experience.

Why Join NZCD & Mercedes-Benz?
Joining NZCD means stepping into one of the most respected automotive brands in the country — backed by a supportive team, innovative products, and a clear commitment to the future of mobility.

You will:

• Own relationships that directly shape the commercial success of Mercedes-Benz Vans in New Zealand.
• Work at a senior level with national fleets and major commercial customers.
• Enjoy the autonomy to lead, influence, and drive meaningful outcomes.
• Be part of a high-performing, collaborative team with strong professional development pathways.

If you're a seasoned Key Account Manager ready to elevate your career with a global luxury brand, this is your opportunity to take the driver's seat.

Apply now and lead the next chapter of Mercedes-Benz Vans' success in New Zealand.