Branch Manager

Be the Heart of Our Christchurch Operation

Ready to take the driver's seat in your career?

We're looking for an experienced and passionate Branch Manager to lead our Christchurch branch and help deliver memorable travel experiences for customers from around the world.

At Travvia, we live and breathe adventure — and we're all about creating lifelong memories for every customer, every time. If you're a natural leader with a strong customer focus, operational know-how, and the ability to inspire and grow a team, this could be your next great journey.

What's the role about?

As Branch Manager, you'll oversee the day-to-day operations of our Christchurch location — from fleet and facility management to team leadership and customer experience. You'll be responsible for:

• Leading, coaching, and empowering a team of frontline staff, team leaders, and workshop operations

• Delivering outstanding customer service across every touchpoint

• Driving performance, efficiency, and continuous improvement

• Ensuring safety, compliance, and brand standards are met

• Managing rosters, budgets, reporting, and branch KPIs

• Helping us shape a culture of accountability, energy, and "how much better can it be?" thinking

What we're looking for:

• Proven leadership and people management experience — you know how to build high-performing teams

• A strong background in customer service (rental, travel, transport, or hospitality industry is a plus)

• Operational management experience (fleet, workshop, or logistics experience an advantage)

• Excellent communication, problem-solving, and conflict resolution skills

• A proactive mindset — someone who thrives on improvement and innovation

Why join Travvia?

40-hour full-time permanent role

5 days free campervan hire (T&C apply) + exclusive travel discounts

Work with a fun, multicultural team

Career progression in the travel industry

Access to tourism perks & partner deals

A creative, inclusive, and values-driven culture

A company that actually values your wellbeing and growth

Our Culture and Values

At Travvia, we live by the values of:

Open hearts and open minds

Without us we are nothing

We live and breathe adventure

Our own journey will never finish

We believe in teamwork, having fun, doing things the right way – and making every trip unforgettable for our customers.

Apply today and make your mark in Christchurch

Apply now with your CV and a short cover letter telling us why you're the right person for the role.

We are reviewing applications as they come in, so don't miss out

Travvia is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Applicants must have the legal right to work in New Zealand.