Retail & Vet Clinic Receptionist | Napier

1 week ago


Napier Field, Alabama, New Zealand CareVets Full time

Connect with clients. Support pets. Grow with a great team.

Are you passionate about animals and looking for a role where you can make a difference every day? CareVets Napier is seeking a friendly and motivated Retail & Vet Clinic Receptionist to join our supportive team.

This is an excellent opportunity to start or grow your career in a veterinary environment while developing customer service, retail, and administrative skills.

· Join a friendly, supportive team in a trusted Hawke's Bay practice

· Opportunities for role growth and career development

· Gain experience in vet clinic operations, client care, and retail management

· Work in a professional environment that values collaboration and initiative

About the Clinic

CareVets Napier has been a trusted part of the community for many years. Our modern companion animal practice features:

· Skilled veterinary and nursing teams

· Full in-house lab and diagnostic facilities

· Large retail store and grooming services

· A welcoming, team-oriented environment focused on high-quality patient care

About the RoleAs a Retail & Vet Clinic Receptionist, you'll be the first point of contact for clients and play a key role in supporting the smooth running of the clinic and retail operations.

Your responsibilities will include:

· Booking appointments and phone triage

· Assisting with live animal sales and providing foundational animal health advice

· Product sales and stock/inventory management

· Supporting the team with day-to-day clinic and retail operations

This role is full-time with some weekend work (approximately 1 in 4 Saturdays).

About YouWe're looking for a motivated, friendly, and organised individual who enjoys working with both animals and people.

You'll bring:

· Excellent customer service and communication skills

· Strong time management and organisational abilities

· Ability to work both autonomously and collaboratively

· Experience in a pet store, vet clinic, or similar environment is preferred, but not essential — entry-level applicants are welcome, including vet nurse students or recent graduates

What's on Offer?

· Competitive remuneration, commensurate with experience

· Supportive, friendly team environment

· Opportunity to gain hands-on experience in a veterinary and retail setting

· Career development and progression opportunities

· Work in a well-established, community-focused clinic

· Generous staff discounts on veterinary services and retail products

Apply NowIf you're enthusiastic, organised, and passionate about animals and customer service, we'd love to hear from you.

Please send your CV and cover letter to Heather Baker (Clinic Coordinator) at

We can't wait to welcome you to CareVets Napier.


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