Associate Process Manager

Company description:

Our story began more than 50 years ago, when one doctor and two engineers designed a better way to care. Today, we are a thriving global business, and our products, used in acute and chronic respiratory care, surgery and the treatment of obstructive sleep apnea, make a difference to millions of patients every year.

Job description:

Care to join a team of good people doing good work with intent? People like you, who care to make a difference.

About the opportunity

We are seeking an Associate Process Manager to join our Quality team. This role is pivotal in supporting, improving, and maintaining quality processes within the Quality Management System (QMS) to enable safe, effective devices for improved patient care. You'll continuously improve QMS processes to help Fisher & Paykel Healthcare achieve the most efficient and effective quality outcomes.

Key Outcomes:

• Support the achievement of annual plans for the Quality group
• Gather data and report metrics for the Quality System
• Assist in developing and coordinating improvements to quality processes
• Deliver training and provide day-to-day guidance on QMS processes to employees across the business
• Lead and manage minor improvements to QMS processes and documentation
• Support the review and assessment of changes to standards and regulations impacting the F&P QMS

Impact:

• Contribute to ensuring the Quality Management System complies with applicable standards and regulations, allowing operation and sales in desired markets
• Ensure QMS processes operate harmoniously and provide a competitive advantage to users in achieving business plans

About you

• 1-3 years of experience in the Medical Device or Pharma industries, or equivalent exposure to a regulated QMS environment
• Experience working with a Quality Management System (QMS) in a highly regulated industry
• Intermediate problem-solving and process improvement skills
• Foundational project management (plan tasks, track actions, and manage risks)
• Effective communication; competent delivery of training and presentation material

Working With Us

Care to join a supportive environment? Fisher & Paykel Healthcare fosters an inclusive work environment founded on our culture of care and cooperation. Here you'll have the trust and support to generate ideas, solve problems, and do your best work, while enjoying some of our perks and benefits:

• Employee share purchase scheme
• Discretionary bi-annual profit share
• Generous paid parental leave
• Life, critical illness, and income protection insurance
• Discounted health insurance
• Active social clubs & community groups
• In-house training programs from external providers
• Purchasing privileges for Fisher & Paykel Healthcare
• School holiday programme subsidy
• Banking and insurance discounts
• Free parking
• Beautiful campus with green spaces
• Subsidised cafés
• Annual salary review
• High rates of internal promotion
• Access to state-of-the-art facilities

About Us

Fisher & Paykel Healthcare is a world leader in the design, manufacture, and marketing of medical devices, exporting to over 120 countries globally. Our commitment to care unites us. Here, we're driven to improve patient care and outcomes through inspired and world-leading healthcare solutions.

Care to join us? Apply today

We focus on nurturing a positive and inclusive culture based on trust and respect. In New Zealand, our employee-led communities, Spectra (rainbow), Manaaki (Māori), and Women in Engineering play an important role in this culture. We also have a commitment to creating a positive lasting impact on society, shown by our support of New Zealand organizations such as Te Uru Tangata - Centre for Workplace Inclusion, Pride Pledge, and Global Women.

We are dedicated to designing our recruitment process with care and empathy to support all candidates, regardless of identity, background, and experiences. Should you require support or adjustments during our process, please let us know at

Requisition ID: 5973

Posting end date: ​03/11/2025