Sales Support Specialist
4 days ago
Fixed Term - 1 March November 2025
Duties & Responsibilities:
- Complete all sales support team tasks and commercial activities with an aim of achieving corporate business plans and regional business objectives under the guidance and the Supervisor in the region.
- Handle customer/tender/spot rate enquiries involving cross-checks for basic information provided (volume, validity, commodity port pairs etc).
- Rate and free time filing to be updated into ONE's systems in a timely manner.
- Day to Day utilisation and promotion of ONE's eCommerce platforms to our clients.
- Promote ONE Quote - online rate/booking portals to all customers. Follow up with customers on the ACCOUNT PLAN for space utilisation.
- Updating customer records in ONE Force as necessary and collating customer reports as required.
- Update customers of any import cargo rolling at transhipment ports.
- Assist with the review/update of container D&D contract periods prior to invoices being sent out.
- Assist the Customer Service Documentation Team with any SLI/rating issues that need to be resolved.
- Assist other team members and provide backup as necessary.
- Update of CAF for customers in a timely manner.
Requirements:
- Ability to multi task and prioritise demands.
- Good analytical skills using the available data and tools.
- Attention to detail.
- General competencies including leadership, interpersonal skills with other staff and customers.
Qualifications:
- NCEA Level 3 or greater.
- University Degree preferred.
Experience:
- 2+ years of commercial experience in container shipping or logistics sectors is highly desirable, but not essential.
- Experience in similar industries may be acceptable (freight forwarding, transport or logistics).
The ideal candidate is a highly motivated and detail-orientated recent University Graduate eager to learn and contribute to our fast-paced logistics operations, bringing fresh perspectives and a strong aptitude for problem solving.
All applicants must have NZ Residency/NZ Citizenship to apply for this role.
Please note: This is an Entry Level Position.
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