UX Specialist

Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and Namaste

Join ASB

At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plan for their families and future. Our products don't just serve ads or stream movies - they underpin our economy and touch people's lives.

Mō te Tūranga | About the Role

As a seasoned UX Designer, you will have a significant impact on shaping the experience of ASB's digital products for both customers and employees. You'll collaborate across squads and tribes, working closely with multi-functional teams to transform insights into intuitive, high-impact design solutions.

You'll join a dynamic and diverse UX team, fully supported by Service Design, Research, and Strategy teams. Leveraging the strength of our Design Practice, you will deliver strategic, scalable, and forward-thinking design solutions. You'll also be empowered to influence product strategy, mentor others, and help foster a vibrant design culture.

ASB is seeking talented designers to join our growing team. We have opportunities available in two experience domains:

• Consumer UX:

• You will create elegant, accessible journeys for customers across the web and native mobile apps and build features that make banking feel simple and enjoyable.

• Enterprise UX:

• Join the strategic transformation team that establishes the backbone of ASB's customer experience. You'll create intuitive, data-rich platforms that empower our people to serve customers efficiently and confidently.

You will be hired into one of these areas based on your experience and preference. Please indicate your interested stream in your application (e.g. cover letter).

Ō pūkenga | About You

• You bring 7+ years of UX/Product Design experience with a portfolio showing end-to-end delivery and impact.
• You are a self-starter with excellent problem-solving skills.
• You're passionate about making the world safer and more enjoyable for everyone.
• Your positivity and strong communication abilities enable you to share knowledge, learn from others, and contribute to key outcomes.
• Strong design research capability and ability to turn insights into actionable designs.
• Excellent communication and facilitation skills; comfortable presenting to senior audiences.
• You will have proven experience 'on the tools' as a UX or Product designer in a design team. and able to design to global best practices.
• Mastery of Figma and modern design systems; fluency with inclusive design and copy guidelines.

For further information please see the attached position description.

Ngā mea kia whai angitū ahau? | What Do I Need to Be Successful?

• Curious and creative, with a keen eye for detail and a drive to simplify complexity.
• You have hands-on experience with the complete UX toolkit, including leading creative workshops, conducting design research, and applying design and testing techniques.
• Designed for native mobile apps and possess in-depth knowledge of Human Interface Guidelines and Material Design, allowing you to harness the strengths of native mobile platforms to elevate user experiences.
• Skilled at designing products that involve complex workflows, ensuring seamless and efficient user journeys.
• Worked in Agile project and squad environments, delivering solutions across web, mobile, and custom applications.
• Excel at prioritizing and managing multiple tasks and stakeholders simultaneously, maintaining focus and momentum.
• Effective communicator and facilitator, enthusiastic about sharing knowledge and supporting the growth of others.
• Bring valuable experience in tackling complex workflows and multi-channel journeys with strategic and systems thinking.
• A portfolio showcases high-quality design outcomes, demonstrating a positive impact on both user experience and business value.

Te mahi ki ASB | Working for ASB:

Based at ASB's beautiful building in Wynyard Quarter, you will be working with and learning from some of the top UX talent in Aotearoa. We embrace flexible working and autonomy with a healthy blend of office based and remote working.

We are committed to providing opportunities for our team members to grow and develop their capabilities and provide excellent training and personal development to ensure your initial and on-going success.

To serve a diverse community, we need a diverse organisation, so we encourage applicants from all backgrounds who bring different and unique perspectives and thinking styles to add to the culture and performance of our team.

If you want to make a real difference to our customers and are ready for your next challenge, please submit your application online to be considered.

Me pēhea te tono | How to apply?

If this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you

Successful candidates will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

A position description is attached, and applications are invited online. Please include a cover letter outlining your area of interest and expertise.

Reference #

KG162023

Posted on

13 Oct 2025

Location(s)

North Wharf

Expertise

Design Other

Work type(s)

Full Time

Application closes on 27 Oct :59