Programme Portfolio Manager

Spark NZ

As New Zealand's largest telecommunications and digital services company, Spark's purpose is to help all of New Zealand win big in a digital world. We provide mobile, broadband, and digital services to millions of New Zealanders and thousands of New Zealand businesses.

We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.

About the Role:

We're looking for a Programme Portfolio Manager (Chapter Lead) in our Enterprise Project Services & Consulting business. You will have a strong focus on the customer experience, developing our people and producing quality outcomes. You will be considered an expert in project delivery, able to drive good practice development and mature our team's ways of working in a professional services organisation. This role is about creating a cohesive, high-performing team that accelerates success through exceptional project services. You will require solid experience in managing transformational projects, cloud adoption and infrastructure projects.

Day to day you will be involved in:

• Team leadership - provide leadership to a team of project delivery professionals, fostering a collaborative and high-performance culture.
• Enable your team to deliver quality customer project outcomes – removal of project delivery impediments, with a focus on continuous improvement.
• Collaborate with the sales teams to respond to customer demand, presales and RFx responses.
• Provide project delivery governance and oversight within your portfolio.
• Set clear expectations, goals, and priorities align to the Enterprise Project Services & Consulting team and Spark strategy.
• Contribute to the strengthening of Spark's project delivery capability, encouraging innovation, and team enablement.
• Contribute to the development and improve our ways of working, processes, templates and systems.
• Perform Demand and capacity management across your portfolio.
• Serve as a key escalation point and influence delivery outcomes for our customers.

What experience you'll bring?

• Proven success in leading a team of project delivery professionals.
• Proven experience in delivering complex, technology-enablement transformation projects.
• A strategic mindset with the ability to translate long-term vision into tangible outcomes.
• An established track record of leading project delivery improvements to drive sustainable efficiencies and results.
• Deep expertise across enterprise project delivery using varying methodologies and frameworks.
• Lead customer cloud adoption and digital transformation programs.
• Strong commercial and financial acumen.
• A passion for building high-performing, future-ready teams and fostering a culture of innovation and growth.
• An ability to influence, inspire, and bring clarity in fast-paced and complex environments.

Nice to Have:

• Understanding of Cloud computing – Azure or AWS
• Industry relevant project delivery certifications.
• Background in consulting.

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

At Spark, we are constantly looking for ways to build a more inclusive culture.  Our vision is for diversity and inclusion to be "how things are done at Spark", embedded into our day-to-day activities, standards, and business practices.  We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

Sustainability: Toitū

Sustainability is a key focus for us.  We are dedicated to supporting Aotearoa New Zealand's recovery and economic transformation.  The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.

Benefits: Awhina

Our people matter and we make sure we look after them. As a valued employee of Spark, we've got our people covered with a range of leading benefits including:

• Wellbeing - Comprehensive medical insurance, life and income protection.  Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.

• Hybrid ways of working - for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.

• Leave - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave support and study leave.

• Spark Credit – we provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.

• Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.

• Career development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.