Account Executive

What is the role

Mon-Fri 40 hours a week; the role will be predominantly based out of our Christchurch office with visits to current and future client sites.

• Must be a NZ Citizen or hold permanent residency
• Must have a NZ Driver's License (Full or Restricted)

The main responsibility of the Account Executive for GVC NZ isto grow our regional footprint through strategic partnerships and customer acquisition. The role focuses on delivering Global Video Conferencing (GVC), unified communications, and AV solutions. Success requires strong account planning, relationship building, and client retention across both existing and new accounts.

New Era is a global UC/AV/IT integrator delivering Managed Services, Collaboration, Cloud, Data Networking, Security and Corporate AV Solutions to more than 12,000+ customers. Operating in 70+ locations worldwide New Era brings our customers an unparalleled understanding of IT and related solutions. This role is in the UC/AV/VC division.

Primary duties and responsibilities for the role may include but are not limited to the following:

• Build and manage relationships with large enterprise clients, identifying needs and recommending tailored technology solutions.
• Drive new business through proactive engagement, proposal development, and solution presentations.
• Manage the full sales cycle, from discovery to closing, across GVC, AV, and unified communications.
• Maintain high service standards for existing accounts, acting as the primary point of contact and escalation.
• Collaborate with internal teams to ensure successful project delivery and client satisfaction.
• Represent the company at industry events, conduct product demos, and deliver client training.
• Maintain accurate CRM records, forecast sales, and participate in ongoing training and certification.

Who we are looking for

• A self-starter with extensive knowledge of audio-visual, unified communications, and video signal management.
• 3-5 years' experience with audio-visual, unified communications, and video signal management.
• MS Teams and AV Certifications
• Established skill set in solution and relationship sales.
• Demonstrated achievement of sales quota goals on a consistent basis
• Experience developing and maintaining strong customer relationships,
• Competence and confidence in presenting
• Account management experience
• Advances working knowledge on MS-Office applications, CRM & technical systems.

What we offer

• A friendly team environment with a strong technical support network.
• Opportunity to work with the IT industry's latest technologies.
• An opportunity to earn while you learn with our Certification Bonus Program
• EAP Program – Raise limited. Three free sessions per year.
• Cost price on products from our suppliers

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Driven by values like Community, Integrity, Agility, and Commitment, we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together.

We believe that investing in our employees is the key to professional growth and setting the standard for excellence in our field. We are looking for new team members who showcase our core values of community, integrity, agility and commitment. If this resonates with you, there is an opportunity join New Era Technology's growing team of highly skilled and industry-certified professionals.

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