Customer Specialist

2 days ago

Wellington, Wellington, New Zealand ASB Bank Full time

ASB Advice Centres (Branch Banking)

Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

Te tūranga | The role:

We have an awesome opportunity for a Customer Specialist star to join the friendly team at our Lambton Quay Advice Centre on a 12 Month Fixed term contract.

As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings, and you will help support and educate our customers on the various banking solutions and options available to them.

This is a 12- month fixed term position working 40 hours a week, Monday - Friday.

Ō pūkenga | About you:

We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.

You will also have access to:

  • A competitive market salary
  • Strong professional development opportunities
  • Joining a dynamic and diverse team

Me pēhea te tono | How to apply?

For additional information please see the attached Position Description, and to register your interest in this position please apply online.

Job details

Reference #

DD162299

Posted on

20 Oct 2025

Location(s)

Wellington

Expertise

Customer Experience, Customer Service / Sales, Customer Service Specialist

Work type(s)

Contract, Fixed Term

Application closes on 28 Oct :59

  • Customer Specialist

    4 days ago

    Wellington, Wellington, New Zealand ASB Bank Full time

    ASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have an awesome opportunity for a Customer...

  • Customer Service Specialist

    4 days ago

    Wellington, Wellington, New Zealand ASB Bank Full time NZ$40,000 - NZ$60,000 per year

    ASB Advice Centres (Branch Banking)Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.Te tūranga | The role:We have an awesome opportunity for a Customer...

  • Customer Compliance Specialist

    11 hours ago

    Wellington, Wellington, New Zealand New Zealand Government Full time NZ$60,000 - NZ$90,000 per year

    About the team - Mo te roopuInternational Revenue Strategy (IRS) plays a critical role in maintaining IR's great international reputation and delivering future-focused services to IRS customers. These customers include other international tax authorities and organisations, and individuals with offshore interests. The team continues to address the big...

  • Customer Compliance Specialist

    11 hours ago

    Wellington Central, Wellington, New Zealand Inland Revenue Full time NZ$60,000 - NZ$90,000 per year

    About the team - Mō te roopuInternational Revenue Strategy (IRS) plays a critical role in maintaining IR's great international reputation and delivering future-focused services to IRS customers. These customers include other international tax authorities and organisations, and individuals with offshore interests. The team continues to address the big...

  • Customer Support Specialist

    4 days ago

    Wellington, Wellington, New Zealand Gamdom Full time NZ$50,000 - NZ$80,000 per year

    Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support Agent, where your...

  • iGaming Customer Support Specialist

    4 days ago

    Wellington, Wellington, New Zealand Gamdom Full time NZ$50,000 - NZ$80,000 per year

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...

  • Admin Team Lead

    4 days ago

    Wellington Central, Wellington, New Zealand Specialist Vein Health Full time NZ$80,000 - NZ$120,000 per year

    Key ResponsibilitiesLead, supervise and develop the admin team supporting clinical services (appointments, referrals, patient records).Coordinate and improve administration processes to ensure smooth patient flow and clinic operations.Maintain and monitor key metrics: e.g., appointment scheduling efficiency, waiting-list management, referral handling.Take...

  • Digital Banking Specialist

    4 days ago

    Wellington, Wellington, New Zealand Westpac New Zealand Full time NZ$60,000 - NZ$80,000 per year

    Location:Auckland Britomart or Wellington Hapori PonekeJoin Our Team as a Digital Banking SpecialistLocation:Auckland Britomart or Wellington Hapori PōnekeStandard working hoursAre you someone who thrives in fast-paced environments, thinks on your feet, and genuinely enjoys helping customers? We're looking for confident, tech-savvy individuals who aren't...

  • Business Process Specialist

    4 days ago

    Wellington, Wellington, New Zealand Inland Revenue Career Site Full time NZ$60,000 - NZ$90,000 per year

    Business Process Specialist - PolicyThe Taukaea Policy team is looking for a Business Process Specialist to join our team. Permanent role Wellington  Ara Whiwhi Mahi | The Opportunity  This specialist administrative role oversees the quality and publication of documents and communications on the Tax policy website and in ministerial reports, ensuring...

  • Cyber Security Specialist

    4 days ago

    Wellington, Wellington, New Zealand New Zealand Government Full time NZ$1,100,000 - NZ$1,500,000 per year

    The Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders.Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui.Keep our people, information and systems safeJoin a diverse team in a unique organisation with a global footprintWellington based - Permanent...