Frozen and Chilled Supervisor

Frozen & Chilled Supervisor Wanted

New World Papatoetoe is seeking an experienced and motivated Frozen & Chilled Supervisor to lead our temperature-controlled departments and help deliver an outstanding shopping experience for our customers.

This is a hands-on leadership role suited to someone who is passionate about retail, food safety, team development, and maintaining high presentation standards.

Key Responsibilities

• Oversee the day-to-day operation of the Frozen and Chilled departments
• Ensure excellent product availability, rotation, and presentation
• Maintain strict food safety, health & safety, and temperature control standards
• Lead, train, and motivate team members
• Manage stock control, and minimize waste
• Work closely with the Buyer to meet sales and KPI targets

About You

• Previous supermarket or retail experience (Frozen/Chilled experience preferred)
• Proven supervisory or leadership experience
• Strong understanding of food safety and cold chain compliance
• Good organizational and time-management skills
• A positive attitude with strong communication skills
• Able to work early mornings, weekends, and public holidays as required

What We Offer

• Competitive pay based on experience
• A supportive team environment
• On-going training and development opportunities
• Career progression within the New World / Foodstuffs network
• Staff discounts and a stable, locally owned business

How to Apply

If you are ready to take the next step in your supermarket career, we'd love to hear from you. Please apply with your CV and a brief cover letter outlining your experience.

Applications close: 18 January 2026, unless the position is filled prior to the closing date.