Front of House

5 days ago

Queenstown, New Zealand Te Atamira Full time NZ$45,000 - NZ$65,000 per year

Te Atamira is Queenstown's community arts and cultural centre, with a mission to be a platform for creativity to flourish for everyone, every day. We are seeking an enthusiastic and welcoming Front of House Superstar to join our team.

Role Description:

As the Front of House Coordinator, you will be the face of Te Atamira, ensuring all visitors experience a warm, inclusive, and informative welcome. You will guide and support guests as they explore our exhibitions, events, and performances, while also managing our boutique retail offerings and facilitating real-time venue bookings.

This role is central to creating a positive visitor experience, maintaining a safe, organised, and tidy environment, and upholding the mana and values of Te Atamira in all daily interactions.

Key Responsibilities:

·       Welcome and assist visitors with inquiries, directions, and event details.

·       Provide information on current and upcoming exhibitions, events, and programmes.

·       Manage front of house operations, including the retail space and ticket sales.

·       Support event setups and pack-downs in collaboration with the Bookings and Events Coordinator.

·       Perform various administrative tasks, including handling emails and event registers.

·       Maintain health and safety protocols, ensuring all bookings and visitors are inducted into the facility safely.

What We're Looking For:

·       Strong customer service skills with a passion for the arts.

·       Excellent communication skills, both verbal and written.

·       Ability to work independently and as part of a team.

·       Previous experience in a customer-facing role, preferably in an arts or cultural setting.

·       Understanding of Te Reo,Te Ao Māori and tikanga Māori is a plus.

Why Te Atamira?

At Te Atamira, you'll be part of a dedicated team committed to enriching the community through the arts. This role offers an opportunity to immerse yourself in a creative environment, meet a wide range of artists and visitors, and contribute to the creative vibrancy of Queenstown.

This position is a full time onsite role with weekend work is required.

How To Apply:

We invite interested candidates to submit their CV and a cover letter responding to the job description, outlining relevant experience, capabilities and attributes to 

We are reviewing applications and conducting interviews as they are submitted, so we encourage you to apply as soon as possible. Don't miss the chance to be part of Queenstown's creative community. Apply today

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