Retail Security Night Shift Team Leader
2 days ago
Red Badge Group is seeking a proactive, reliable, and people-focused individual to join our Albany team as a Night Shift Team Leader. Be part of New Zealand's leading independent security provider, known for its strong values and commitment to creating safe and welcoming environments. If you have a passion for great customer service, team leadership, and delivering safety during critical after-hours periods, then we want to hear from you Shifts will be between the hours of
Key Responsibilities:- Lead and motivate a team of security guards during the night shift, ensuring a positive team culture and high standard of conduct
- Be a visible and approachable presence, deterring theft, unauthorised behaviour, and ensuring site safety
- Act as the point of contact for site management, customers, and staff on all after-hours security matters
- Cover CCTV/Control Room shifts alongside team leader shifts as needed
- Respond to incidents, emergencies, and alarms, ensuring timely and effective escalation and reporting
- Manage shift handovers and provide accurate, detailed incident and operational reports
- Ensure the asset protection and safety of the facility
- Promote and support a culture of health, safety, and compliance with Red Badge Group and client policies
- Previous experience (1 or more years) in a people leadership or supervisor role, ideally within security, facilities, events, retail or hospitality industries.
- Previous CCTV or control room experience is required, and the ability to learn new systems as needed.
- Current NZ COA licence, or relevant equivalent leadership experience in the security sector.
- Strong interpersonal and communication skills; able to build rapport with clients and teams from diverse backgrounds.
- Ability to make informed and critical decisions as needed and be able to escalate efficiently
- Knowledge of security best practice, compliance, health and safety and risk management requirements.
- Must be available to work on a 4 shifts on 3 shifts off roster which will include at least 1 weekend night.
- Competency with incident reporting and documentation.
- Clean criminal conviction record and physically fit for the demands of the role.
- Eligibility to work in New Zealand and a minimum age of 18 years.
- Full Clean New Zealand Drivers Licence
- Role diversity – contribute to leading a wide range of day-to-day security operations.
- Competitive pay, paid weekly.
- Annual Frontline Guard awards night
- Opportunity to take on leadership responsibility with the support of an experienced management team.
- Staff discounts across retail, entertainment, health & wellbeing, food and more.
- Structured learning, training, and development to support your security management career progression.
- Belong to a values-driven, supportive, and inclusive New Zealand owned organisation.
Red Badge Group is committed to a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experience, and pride ourselves on being an equal opportunity employer.
If you are ready to lead, and contribute to safe retail environments in Albany, apply now with your CV. We look forward to hearing from you
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