Senior Systems Specialist

We deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing, today and tomorrow. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open new opportunities for more people to stay one step ahead.

We have an opportunity for a sharp minded technologist to join our Site Reliability Engineering chapter as a Senior Systems Specialist. The role is embedded in the Gateway squad, which is a key part of the Payments Platform.

About the role:

As a Site Reliability Engineer (Role) in Senior System Specialist position, you will Provide an advanced level of technical expertise and ownership across a complex environment supporting the ASB business. Analyse and optimise the environment for reliability and scalability while delivering cost effective performance. Demonstrate outstanding customer service skills and lead by example.

What You Will Do

• Ensure high availability of systems for which you are responsible through your knowledge of the incident management, capacity management, change control, problem management and availability management processes
• Assist Problem and Incident Management
• Understand how changes will impact the environment and services being supported
• Recommend, develop and implement Initiatives and improve technology and processes
• Ensure adherence with Audit, Security and compliance requirements
• Ensure adherence with change management requirements
• Stay current with relevant Technologies.
• Implement, adhere to and contribute to the development of technical standards
• Ensure the quality of technical solutions
• Process management and process Improvement
• Improvement of overhead, efficiencies and cost reduction
• Lead by example of well-rounded skills and commitment to all areas of responsibility
• Administration of DR/BCM & Backup plans
• Knowledge sharing

What are we looking out for?
With Regards To Background, The Following Capabilities Are Necessary

• 5 years + (minimum) supporting enterprise environments
• Automation mindset to automate highly repetitive tasks
• Expert in both Windows and Linux virtual machine administration (RHCE certified), Ansible.
• Monitoring and observability exposure
• Hands on experience with Source control and CICD tooling
• Experienced in driving conversations, operate standups and familiar with Agile/Scrum ways of working

These Capabilities Are Not Mandatory But Would Be Favourable

• Sound knowledge of ITIL framework
• Information Security knowledge, high security awareness
• Having RHCE certifications would be beneficial.
• Exposure or experience to messaging technology, for example AMH, Service Bus, Auto Rabbit etc

Working at ASB:

ASB's sense of who we are and what we stand for is grounded in our values. They guide our business in our day-to-day interactions with our team, customers and community. They are what makes ASB - ASB.

Along with our interactions, values guide our actions and conduct, making ASB a safe and inclusive environment for both our people and our customers. They show that we care, are passionate and courageous, and that we act with integrity. Most importantly they unite us - because they are ASB.

We offer a flexible and supportive work environment as well as an open and inclusive culture; a place where we welcome and value your individuality, ideas and goals.

If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you

What Is In It For You
At ASB, we are dedicated to our purpose of accelerating financial progress for all New Zealanders. It's the 'why' behind everything we do. We are committed to supporting our customers, people and community as we continue to innovate, so more Kiwis can build the future they want.

You will also have access to

• A competitive salary
• A broad range of exclusive Staff Banking Benefits
• Life and Income Protection Insurance
• Strong professional development opportunities
• Flexible working options with consideration to the role, along with joining a dynamic and diverse team