Marketing Manager Member Engagement

Invercargill, New Zealand

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Applications Close: 24/10/2025

With a rich history spanning over 150 years in Aotearoa New Zealand, SBS Bank is making a positive impact on Kiwis' lives by helping them find a place to call home. It's a powerful purpose that drives us every single day

Right now, we're on an exciting transformation journey, reimagining how we can deliver banking to better meet the evolving needs of our customers and the digital world we live in. It's an exciting time, and as part of this we're growing our team and investing in new capabilities to help shape the future of banking in Aotearoa New Zealand.

If you're passionate about making an impact and being part of something meaningful, we'd love to hear from you. At SBS, we truly believe that when people achieve their financial goals, their whānau and communities flourish as a result.

To help us with this, we are searching for a fixed term Marketing Manager Member Engagement to join our team

What you'll be busy with:

This role is critical in ensuring we create communications experiences that foster member loyalty and increase product awareness and adoption. You will set out the strategy for member engagement through the Marketing and Product lifecycle communications and guide key stakeholders in delivering it.

Key responsibilities include shaping the strategic product agenda, driving member retention through effective marketing, digital strategy and communications, ensuring profitability and income growth, and integrating

product offerings

What you'll bring:

• Previous marketing experience with customer engagement/retention focus
• Demonstrated history of marketing strategy development and execution including effective use of digital and traditional marketing channels
• Financial or consumer retail industry knowledge
• A tertiary degree in Marketing/Business or related field

It's preferable to have brand management experience and experience with direct marketing, multi-channel and social media strategy.

This role is full time, with hours of work of Monday to Friday, 8.30am - 5.00pm. This is a fixed term role of up to 21 months to assist with a large programme of work. Ideally this role will be based in Head Office, Invercargill but is negotiable for the right candidate.

About Us:

We're on an exhilarating growth journey, and we need exceptional individuals who are ready to embrace our ambitious goals. We're seeking passionate trailblazers from all walks of life who are eager to shape the future of banking.

As a 100% NZ Member-owned bank, we have the freedom to focus on creating real value for our Members (customers). With no shareholders to please, we can offer market-leading lending and funding rates while giving back to our communities through local sponsorships and support. Every success we achieve directly benefits our Members and the regions we serve.

We foster an inclusive and innovative environment that thrives on challenging the status quo. We actively encourage our people to question conventions, push boundaries, and test our thinking. This mindset paves the way to successfully achieving our growth. When it comes to our culture, we're proud to say that we're more than just colleagues – we're a close-knit, caring, and inclusive whānau. We embrace diversity in all its forms and actively promote an environment where everyone feels valued, respected, and empowered. We invest in your development, well-being, and growth because we believe that when you thrive, we all succeed.

So, if you're ready to be part of a small bank with a big heart, where your unique perspectives and contributions are celebrated, then come on board and join us Together, we'll help Kiwis find a place to call home.

join the Bank with Heart and become part of our SBS whānau