Clinical Support Specialist

Are you in the early stages of your career and ready to take the next step?

We're partnering with a respected global medical device organisation to recruit a Clinical Support Specialist-ideal for someone with 3-5 years' experience looking to grow, develop, and make a real impact in the clinical environment.

As a brand with great training and promotes from within, this role has meaningful variety, strong mentorship, and a clear pathway for progression

About the Role

As the Clinical Support Specialist in the Sports Medicine portfolio, you'll play a pivotal part in ensuring surgeons, theatre teams, and wider clinical customers receive outstanding product support. You'll become a trusted partner in the operating theatre, offering hands-on guidance, training, and in-servicing as required.

Working closely with the sales team, you'll help drive key business objectives through exceptional product knowledge, seamless clinical training delivery, and consistent customer care.

This is a Monday to Friday role with home office set up and regional travel.

Key Responsibilities

• Provide outstanding clinical support across a portfolio of orthopaedic products
• Support surgical procedures in the operating theatre on an 'as required' basis
• Manage training and in-servicing schedules, aligned with sales and marketing strategies
• Improve operating efficiencies, including managing surgeon preferences and coordinating with warehouse and customer service teams
• Maintain customer profiles, preferences, and shared calendar accuracy
• Contribute to a positive team culture with strong communication and collaboration
• Provide occasional Territory Manager support, gaining great development exposure

What You'll Bring

Experience & Education (3-5 years):

• 3-5 years' experience in a medical or theatre setting, or tertiary qualifications in a medical or science-related field.
• Experience within orthopaedics/MSK is essential.
• Solid understanding of the NZ public and private healthcare system.

Technical & Professional Skills:

• Strong clinical and technical understanding of medical devices.
• Confident operating in the theatre environment.
• Good grasp of sales processes and customer engagement.
• Proficiency in MS Office and strong administrative capability.

Personal Competencies:

• Enthusiastic, solutions-focused, and committed to exceeding customer expectations.
• Excellent communication, presentation, and relationship-building skills.
• Strong planning, time management, and execution ability.
• High levels of integrity, initiative, and attention to detail.

Why This Role?

This is a fantastic opportunity for someone early in their career who wants to:

• Step into a dynamic, hands-on clinical support role
• Build strong theatre and customer relationships
• Grow into future sales or senior clinical roles
• Join a supportive, well-resourced global organisation
• Contribute to improved patient outcomes through best-in-class medical technology

If you're driven, clinically confident, and eager to develop your career in medical devices, we'd love to hear from you.

Apply now or get in touch for a confidential chat.

Reference: 215147

To apply online, please click on the apply button.

Alternatively for a confidential discussion please contact Deb Glen on or quoting the reference number above.

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